Training Catalog
Dynamics 365 Training Courses
Achieve a connected and coordinated business with Dynamics 365 Training from Webucator.
Sales, Marketing, Service, Finance, Operations, Commerce, and HR can thrive together within Dynamics 365. Our Dynamics 365 classes teach you to adapt and innovate to meet your business' changing needs and goals.
As a Microsoft Silver Certified Partner for Learning Solutions with Microsoft Certified Trainers, Webucator helps you earn certifications and achieve your technical business goals.
Explore Our Dynamics 365 Training Courses
Introduction to navigating the modern Contact Center
Learn Microsoft Dynamics 365 Contact Center, including unified routing, voice channels, Copilot Studio voice agents, multilingual IVR, and analytics tools.
Conceptualize Supply Chain Management in Microsoft Dynamics 365
Develop practical Microsoft Dynamics 365 Supply Chain Management skills in products, inventory, warehousing, quality, transportation, and master planning.
Develop solutions with Dynamics 365 Business Central
Learn to develop, debug, deploy, secure, test, and integrate Microsoft Dynamics 365 Business Central extensions using AL, APIs, Azure, and Power Automate.
Implement customer service solutions using Microsoft Dynamics 365 Customer Service
Learn to configure Microsoft Dynamics 365 Customer Service, manage and route cases, use Copilot and Omnichannel, and analyze customer service data effectively.
Introduction to Microsoft Dynamics 365
This Introduction to Microsoft Dynamics 365 training course provides students with an introduction to Microsoft Dynamics 365 by building a foundation for all subsequent …
Manage business solutions with Microsoft Dynamics 365 Business Central
Learn to manage, secure, customize, develop, automate, and integrate Microsoft Dynamics 365 Business Central applications for efficient daily operations.
Manage Financial Operations with Dynamics 365 Finance
Learn to configure and manage Dynamics 365 Finance, including ledgers, payables, receivables, budgeting, fixed assets, banking, tax, and financial reporting.
Microsoft Dynamics 365 Customization and Configuration
This Microsoft Dynamics 365 Customization and Configuration training class provides students with a detailed hands-on experience of setting up, customizing, configuring, and maintaining the …
Microsoft Dynamics 365 for Customer Service
This Microsoft Dynamics 365 for Customer Service course provides students with a detailed hands-on experience of the Service features and components of Microsoft Dynamics …
Microsoft Dynamics 365 for Sales
This Microsoft Dynamics 365 for Sales course provides students with a detailed hands-on experience of the Sales features and components of Microsoft Dynamics 365.Attendees …
Develop Finance and Operations Apps with Dynamics 365
Learn to develop, extend, integrate, test, secure, and optimize Microsoft Dynamics 365 Finance and Operations apps with X++, Azure, and Power Platform.
Accelerate sales pipelines with AI in Dynamics 365
Learn to design, configure, and govern AI-powered sales solutions with Dynamics 365 Sales, Microsoft Copilot, and AI agents across the sales process responsibly
Introduction to finance in Dynamics 365
Gain a solid foundation in Microsoft Dynamics 365 Finance, including ERP basics, navigation, security, and shared features. Explore advanced tools like Copilot automation, AI …
Introduction to sales in Dynamics 365
Learn to streamline sales processes with Dynamics 365 Sales, Customer Insights, Microsoft 365, Copilot, and AI agents across the full customer lifecycle.
Introduction to service in Dynamics 365
Explore AI-powered service in Microsoft Dynamics 365, including customer engagement, contact center, workforce management, field service, and Copilot.
Introduction to supply chain management in Dynamics 365
Learn how Dynamics 365 Supply Chain Management supports products, inventory, procurement, sales, warehousing, manufacturing, planning, and AI insights.
Transform contact center experiences with AI in Dynamics 365
Learn to configure Dynamics 365 Contact Center with Copilot, AI agents, routing, voice and digital channels, workforce tools, analytics, and security.
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