This Microsoft Dynamics 365 Customization and Configuration training class provides students with a detailed hands-on experience of setting up, customizing, configuring, and maintaining the CRM components of Microsoft Dynamics 365. Attendees of this course will gain an in-depth understanding of the Dynamics 365 security model, learn how to customize the Dynamics 365 framework, create and maintain powerful workflows and business process flows, and use solutions to package and deploy customizations across multiple Dynamics 365 environments.
The course applies to both Business and Enterprise Editions of Dynamics 365 as well as Online and On-premise deployments. Course objectives map directly to the MB2-716 certification exam.
This course is intended for information workers, IT professionals, and developers. Students should have a working knowledge of either Microsoft Dynamics 365 or Microsoft Dynamics CRM.