Cancellation Policy
Live Online Training
If we cancel a class, which rarely happens, students registered for that class get a choice between:
- Getting a full refund, or
- Rescheduling for a later class if one is offered.
If a student cancels, then the cancellation fee depends on the amount of notice given:
- 14 or more days: No cancellation fee (a full refund is given).
- 13 or fewer days: No refund. If possible, we will offer the option to reschedule you to a future class. A reschedule is not guaranteed and only available when a date becomes listed on our retake schedule.
Please note: If the class for which you are registering starts on or before Oct. 24, 2024 (2 weeks from today), no refund will be given if you cancel.
Self-paced Training
You may cancel your registration and receive a full refund within 72 hours of your purchase for any reason as long as you have not completed more than 25% of the course.
After 72 hours of your initial registration, we will not issue any refund.