Microsoft On-Demand

Introduction to Microsoft Outlook 365 Training On-Demand (OUT365.1)

3 hours
Microsoft OutlookMicrosoft OfficeMicrosoft

Learn practical Microsoft Outlook 365 skills for managing email, calendars, meetings, contacts, groups, and Copilot-supported workflows efficiently at work.

Talk to a Learning Consultant

Enroll in On-Demand Training

Price per student
$49.00
  • On-demand access, 24/7
  • Readings, videos, and exercises
  • Quizzes to check your knowledge
  • Lifetime access

Interested in a public or private class? Click Here

Course Overview

Build the essential Microsoft Outlook 365 skills needed to communicate, schedule, and stay organized. This introductory course covers the Outlook interface, Ribbon, and differences between the classic and new layouts before moving into everyday email, calendar, contact, and group tasks.

Through guided exercises, you will create and format messages, work with attachments and polls, schedule and update meetings, organize contacts and address books, and collaborate with Outlook groups. You will also explore how Microsoft Copilot can support email and meeting workflows.

Course Benefits

  • Navigate the Outlook 365 interface, Ribbon, and classic and new layouts.
  • Compose, format, proofread, and send professional email messages.
  • Add attachments, hyperlinks, images, and polling options to messages.
  • Configure calendar views and availability, share calendars, and print schedules.
  • Schedule, update, cancel, and manage meetings.
  • Create, update, find, sort, import, export, and organize contacts.
  • Build contact lists and manage multiple address books.
  • Create Outlook groups, manage membership, and send group email.
  • Apply common Outlook skills through guided exercises.
  • Use Copilot to support email and meeting workflows in Outlook.

Course Outline

  1. The Outlook Interface
    1. Explore the Outlook interface
    2. Use the Ribbon
    3. Compare the classic and new layouts
  2. Working with Messages
    1. Compose a message
    2. Add an attachment
    3. Add polling options
    4. Check spelling and grammar
    5. Format text
    6. Insert a hyperlink or image
    7. Send a message
    8. Exercise: Create and send a new message
  3. Working with the Calendar
    1. Change the calendar view
    2. Set availability status
    3. Exercise: Set up the calendar
    4. Print a schedule
    5. Share a calendar
    6. Schedule a meeting
    7. Update meetings
    8. Cancel a meeting
    9. View other users’ calendars
    10. Delete a calendar
    11. Work with calendar items
    12. Create and add calendars
    13. Exercise: Schedule a meeting
  4. Organizing Contacts
    1. Add, delete, import, and export contacts
    2. Update a contact
    3. Exercise: Add and update a contact
    4. Locate a contact
    5. Sort contacts
    6. Work with contact lists
    7. Manage multiple address books
  5. Working with Groups
    1. Search for a group
    2. Create a group
    3. Add or remove members
    4. Send email to a group
    5. Exercise: Create a group and manage members
  6. Using Copilot in Microsoft Outlook
    1. Explore Copilot in Outlook for Microsoft 365
    2. Use Copilot with email
    3. Use Copilot with meetings
    4. Exercise: Explore Copilot in Outlook 365

Follow-on On-Demand Courses

Have questions about this course?

We can help with curriculum details, delivery options, pricing, or anything else. Reach out and we’ll point you in the right direction.

Talk to a Learning Consultant