Introduction to Microsoft Outlook 365 Training (OUT365.1)
Learn practical Microsoft Outlook 365 skills for managing email, calendars, meetings, contacts, groups, and Copilot-supported workflows efficiently at work.
Register or Request Training
- Private class for your team
- Live expert instructor
- Online or on‑location
- Customizable agenda
- Proposal responses same day as request
- On-Demand 24/7
- Readings, Video Presentations, Exercises
- Quizzes to knowledge check
- Life-Time Access
Course Overview
Build the essential Microsoft Outlook 365 skills needed to communicate, schedule, and stay organized. This introductory course covers the Outlook interface, Ribbon, and differences between the classic and new layouts before moving into everyday email, calendar, contact, and group tasks.
Through guided exercises, you will create and format messages, work with attachments and polls, schedule and update meetings, organize contacts and address books, and collaborate with Outlook groups. You will also explore how Microsoft Copilot can support email and meeting workflows.
Course Benefits
- Navigate the Outlook 365 interface, Ribbon, and classic and new layouts.
- Compose, format, proofread, and send professional email messages.
- Add attachments, hyperlinks, images, and polling options to messages.
- Configure calendar views and availability, share calendars, and print schedules.
- Schedule, update, cancel, and manage meetings.
- Create, update, find, sort, import, export, and organize contacts.
- Build contact lists and manage multiple address books.
- Create Outlook groups, manage membership, and send group email.
- Apply common Outlook skills through guided exercises.
- Use Copilot to support email and meeting workflows in Outlook.
Delivery Methods
Delivered for your team at your site or online.
Learn at your own pace with 24/7 access.
Microsoft Certified Partner
Webucator is a Microsoft Certified Partner. We design and deliver training that aligns directly with Microsoft's official technologies, standards, and learning objectives.

Course Outline
- The Outlook Interface
- Explore the Outlook interface
- Use the Ribbon
- Compare the classic and new layouts
- Working with Messages
- Compose a message
- Add an attachment
- Add polling options
- Check spelling and grammar
- Format text
- Insert a hyperlink or image
- Send a message
- Exercise: Create and send a new message
- Working with the Calendar
- Change the calendar view
- Set availability status
- Exercise: Set up the calendar
- Print a schedule
- Share a calendar
- Schedule a meeting
- Update meetings
- Cancel a meeting
- View other users’ calendars
- Delete a calendar
- Work with calendar items
- Create and add calendars
- Exercise: Schedule a meeting
- Organizing Contacts
- Add, delete, import, and export contacts
- Update a contact
- Exercise: Add and update a contact
- Locate a contact
- Sort contacts
- Work with contact lists
- Manage multiple address books
- Working with Groups
- Search for a group
- Create a group
- Add or remove members
- Send email to a group
- Exercise: Create a group and manage members
- Using Copilot in Microsoft Outlook
- Explore Copilot in Outlook for Microsoft 365
- Use Copilot with email
- Use Copilot with meetings
- Exercise: Explore Copilot in Outlook 365
Class Materials
Each student receives a comprehensive set of materials, including course notes and all class examples.
Follow-on Courses
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