Microsoft Private

Administering Office 365 (55354)

5 days

Learn to administer an Office 365 tenant, users, Exchange, SharePoint, Teams, security, compliance, monitoring, and troubleshooting in this 5-day course.

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Course Overview

Learn to plan, configure, secure, and manage an Office 365 tenant and its core services. This five-day course covers tenant provisioning, user identities, directory synchronization, application deployment, Exchange Online, SharePoint Online, Microsoft Teams, security, compliance, monitoring, and troubleshooting.

Based on the Office 365 E3 license model, the course provides practical experience applicable to many Microsoft 365 deployments, including hybrid and multi-service environments. It is designed for IT professionals responsible for administering Office 365 environments.

Course Benefits

Plan and provision an Office 365 tenant.
Manage users, groups, licenses, authentication, and administrative roles.
Deploy and configure Office 365 applications, tools, and add-ins.
Administer Exchange Online, SharePoint Online, and Microsoft Teams.
Manage additional Office 365 productivity services.
Implement Office 365 security and compliance features.
Monitor service health, report on the environment, and troubleshoot common issues.

Delivery Methods

Private Class
Delivered for your team at your site or online.

Course Outline

Planning and Provisioning Office 365
1. Core Office 365 services and requirements
2. Creating a tenant and adding domains
3. Managing DNS and planning deployments
4. Lab: Provisioning Office 365
Managing Users and Groups
1. User accounts, licenses, and authentication
2. Directory synchronization with Azure AD
3. PowerShell and administrative roles
4. Lab: User and group management
Deploying Tools and Applications
1. Network planning and the Office Configuration Tool
2. Centralized deployment of applications and add-ins
3. Lab: Application and tool configuration
Planning and Managing Exchange Online
1. Mailbox and mail flow configuration
2. Permissions and PowerShell management
3. Email protection setup
4. Lab: Exchange Online setup
Planning and Managing SharePoint Online
1. Site collections and architecture
2. External sharing and administrative controls
3. Lab: SharePoint Online management
Planning and Managing Microsoft Teams
1. Teams integration with Office 365 services
2. Policies, guest access, and PowerShell management
3. Lab: Microsoft Teams configuration
Managing Other Office 365 Services
1. Planner, Forms, Yammer, Viva, Sway, and other services
2. Add-ins and user productivity tools
3. Lab: Managing auxiliary services
Security and Compliance in Office 365
1. Microsoft Defender portal, Microsoft Purview compliance portal, and Secure Score
2. Multifactor authentication, Safe Attachments, Safe Links, data loss prevention, retention, and sensitivity labels
3. Lab: Configuring security and compliance
Reporting, Monitoring, and Troubleshooting
1. Monitoring service health and troubleshooting issues
2. Directory synchronization, Exchange Online, Microsoft Teams, and SharePoint Online
3. Lab: End-to-end troubleshooting

Class Materials

Each student receives a comprehensive set of materials, including course notes and all class examples.

Class Prerequisites

Experience in the following would be useful for this Microsoft Office class:

Participants should have a broad understanding of DNS and Active Directory Domain Services (AD DS), along with a general understanding of Microsoft Exchange Server, Microsoft Teams, and Microsoft SharePoint.

Have questions about this course?

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