Professional Business Skills Private

Emotional Intelligence (EQI100)

1 day

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Course Overview

Emotional Intelligence is designed for professionals, supervisors, managers, and team members who want to better understand how emotions affect communication, relationships, decision-making, and performance. The course is valuable for anyone who works closely with others, leads teams, manages conflict, or wants to strengthen self-awareness and interpersonal effectiveness.

By the end of the course, participants will have a deeper understanding of their own emotional patterns and how those patterns influence their behavior and relationships. Through discussion, reflection, exercises, and a 360-degree emotional intelligence assessment, participants will gain strategies for building trust, managing difficult conversations, responding productively under pressure, and improving team dynamics.

Course Benefits

Increase self-awareness of emotional triggers, strengths, and blind spots.
Recognize how emotions influence communication, trust, and decision-making.
Develop strategies for managing emotions in challenging situations.
Strengthen empathy and perspective-taking in workplace interactions.
Build trust through more intentional and emotionally aware communication.
Navigate difficult discussions with greater confidence and composure.
Apply emotional intelligence practices to improve team performance.

Delivery Methods

Private Class
Delivered for your team at your site or online.

Class Materials

Each student receives a comprehensive set of materials, including course notes and all class examples.

Have questions about this course?

We can help with curriculum details, delivery options, pricing, or anything else. Reach out and we’ll point you in the right direction.

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