In this Dynamics 365 for Customer Engagement for Customer Service training class, students will learn to use tools such as automatic case creation and queue management to free time to dedicate it where a greater impact, directly with customers, can be made.
Public Classes: Delivered live online via WebEx and guaranteed to run . Join from anywhere!
Private Classes: Delivered at your offices , or any other location of your choice.
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
Experience in the following is required for this Dynamics class:
No cancelation for low enrollment
GSA schedule pricing
Students who have taken Instructor-led Training
Organizations who trust Webucator for their Instructor-led training needs
Satisfaction guarantee and retake option
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