Introduction to Microsoft Outlook 2019

This Microsoft Outlook training class introduces the 2019 interface and gets students up and running quickly working with messages, calendars, and contacts in Outlook 2019 or Outlook 365.

Target Audience: Students who have little or no familiarity with Microsoft Outlook 2019 or more experienced Outlook users who want to learn the topics covered in this course in the 2019 interface.

Goals
  1. Learn about the new features in Outlook
  2. Learn about the Ribbon, Tabs, Groups, and Commands.
  3. Explore the Backstage View.
  4. Set up accounts and work with messages.
  5. Work with calendars and contacts.
Outline
  1. The Outlook 2019 Interface
    1. Overview of the Outlook Interface
      1. More Features of the Outlook Interface
    2. The Ribbon
    3. Tabs, Groups, and Commands on the Ribbon
      1. Tabs on the Mail Ribbon
      2. Groups on the Mail Ribbon
      3. Tell Me
      4. Configure Views
      5. Commands on the Mail Ribbon
    4. Exercise: Exploring the Ribbon
    5. The Backstage View (File Menu)
      1. The Info Tab
      2. The Open and Export Tab
      3. The Save As Tab
      4. The Print Tab
      5. Office Account
      6. Options
    6. Exercise: Exploring the Backstage View
  2. Performing Popular Tasks in Outlook 2019
    1. Setting Up an Email Account
    2. Exercise: Setting Up an Email Account
    3. Open Email Messages
    4. Reply to and Forward Email Messages
      1. Include Original Messages with All Replies
      2. Change Quoted Text Color
      3. Using Cc and Bcc
      4. Redirect Replies
    5. Preview and Save an Attachment
    6. Exercise: Opening and Replying to a Message
    7. Print a Message
    8. Delete a Message
    9. Save a Message in an Alternate Format
    10. Delegate Access
    11. Exercise: Printing a Message
    12. Customize the Navigation Pane
  3. Working with Messages
    1. Compose a Message
      1. Set a Priority
      2. Mark as Private
      3. Quick Parts
      4. Change Text Formats
      5. Add Visuals
    2. Add an Attachment
      1. Set an Attachment Reminder
      2. Improvements to Attachments
    3. Add Voting Options
    4. Check Spelling and Grammar
    5. Format Text
      1. Use the Format Painter
      2. Apply a Style
      3. Check Accessibility
      4. Listen to and Dictate Your Email
    6. Use Microsoft Word to Edit Messages
    7. Insert a Hyperlink or Image in a Message
    8. Send a Message
      1. Request a Read Receipt
    9. Exercise: Creating and Sending a New Message
  4. Working with the Calendar
    1. Change Your Calendar View
    2. Set Up Availability Status
      1. Change the Calendar's Time Zone
      2. Local Weather Forecast
    3. Exercise: Setting Up Your Calendar
    4. Print Your Schedule
    5. Share Your Calendar
    6. Schedule a Meeting
      1. Set Reminders
      2. Schedule Resources
      3. Set Calendar Item Importance
      4. Schedule a Meeting from a Message
    7. Make Updates to Meetings
      1. Add Participants
    8. Cancel a Meeting
    9. Reply to a Meeting Invitation
    10. Schedule an Appointment
    11. Make Updates to an Appointment
    12. Create Calendar Groups
    13. Delete a Calendar
    14. Work with Calendar Items
      1. Forward an Item
      2. Add Color to Your Calendar
      3. Set Item Importance
      4. Configure a Reminder
      5. Search Your Calendar
      6. Share Meeting Notes
    15. Create and Add Calendars
    16. Exercise: Scheduling a Meeting
  5. Organizing Contacts
    1. Add, Delete, Import, and Print a Contact
    2. Update a Contact
      1. Share a Contact
      2. Attach Notes to Contacts
    3. Exercise: Adding and Updating a Contact
    4. Locate a Contact
    5. Sort Contacts
    6. Work with Contact Groups
      1. Add a Contact to a Group
      2. Update or Delete a Contact within a Group
      3. Add Notes to a Group
      4. Delete a Group
    7. Manage Multiple Address Books
    8. Perform a Mail Merge
    9. Exercise: Performing a Mail Merge
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Class Prerequisites

Experience in the following is required for this Microsoft Outlook class:

  • Familiarity with using a personal computer, mouse, and keyboard.
  • Comfortable in the Windows environment.
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