Introduction to Microsoft Outlook Training 2019 (OUT101)

The Introduction to Microsoft Outlook Training 2019 course covers everything from basic navigation to advanced features that will streamline your daily tasks.

We start with an in-depth look at the Outlook Interface, exploring the various elements such as the Ribbon, Tabs, Groups, and Commands. You'll become familiar with the Backstage View (File Menu), learning to navigate through tabs like Info, Open and Export, Save As, Print, and more. Practical exercises such as exploring the Ribbon and Backstage View will solidify your understanding of these concepts.

Next, we move on to Performing Popular Tasks in Outlook. Here, you'll learn how to set up an email account, open and manage email messages, and use features like Cc and Bcc to effectively communicate. Hands-on exercises will help you practice opening, replying, and printing messages. You'll also discover how to customize the navigation pane for a more personalized email experience.

In the section on Working with Messages, you'll gain skills in composing, formatting, and sending email messages. Learn to add attachments, use voting options, and check spelling and grammar to ensure your emails are polished and professional. The use of Microsoft Word to edit messages and the ability to insert hyperlinks or images will further enhance your communication.

The Working with the Calendar lesson is essential for managing your time and schedule. You'll learn to change calendar views, set up availability status, and share your calendar with colleagues. Features such as scheduling meetings, setting reminders, and creating calendar groups are covered in detail, helping you stay organized and on top of your appointments.

Organizing Contacts is another key lesson, where you’ll learn to add, delete, and update contacts. You'll also explore how to share contacts, attach notes, and work with contact groups. Sorting contacts and managing multiple address books will become second nature, and you'll even learn to perform a mail merge for more efficient communication.

By the end of this course, you’ll be proficient in using Microsoft Outlook for email management, calendar organization, and contact handling. This knowledge will empower you to work more efficiently, whether you're an individual looking to upskill or a company aiming to enhance team productivity.

1. The Outlook Interface
   1. Overview of the Outlook Interface
      1. More Features of the Outlook Interface
   2. The Ribbon
   3. Tabs, Groups, and Commands on the Ribbon
      1. Tabs on the Mail Ribbon
      2. Groups on the Mail Ribbon
      3. Tell Me
      4. Configure Views
      5. Commands on the Mail Ribbon
   4. Exercise: Exploring the Ribbon
   5. The Backstage View (File Menu)
      1. The Info Tab
      2. The Open and Export Tab
      3. The Save As Tab
      4. The Print Tab
      5. Office Account
      6. Options
   6. Exercise: Exploring the Backstage View
2. Performing Popular Tasks in Outlook
   1. Setting Up an Email Account
   2. Exercise: Setting Up an Email Account
   3. Open Email Messages
   4. Reply to and Forward Email Messages
      1. Include Original Messages with All Replies
      2. Change Quoted Text Color
      3. Using Cc and Bcc
      4. Redirect Replies
   5. Preview and Save an Attachment
   6. Exercise: Opening and Replying to a Message
   7. Print a Message
   8. Delete a Message
   9. Save a Message in an Alternate Format
   10. Delegate Access
   11. Exercise: Printing a Message
   12. Customize the Navigation Pane
3. Working with Messages
   1. Compose a Message
      1. Set a Priority
      2. Mark as Private
      3. Quick Parts
      4. Change Text Formats
      5. Add Visuals
   2. Add an Attachment
      1. Set an Attachment Reminder
      2. Improvements to Attachments
   3. Add Voting Options
   4. Check Spelling and Grammar
   5. Format Text
      1. Use the Format Painter
      2. Apply a Style
      3. Check Accessibility
      4. Listen to and Dictate Your Email
   6. Use Microsoft Word to Edit Messages
   7. Insert a Hyperlink or Image in a Message
   8. Send a Message
      1. Request a Read Receipt
   9. Exercise: Creating and Sending a New Message
4. Working with the Calendar
   1. Change Your Calendar View
   2. Set Up Availability Status
      1. Change the Calendar's Time Zone
      2. Local Weather Forecast
   3. Exercise: Setting Up Your Calendar
   4. Print Your Schedule
   5. Share Your Calendar
   6. Schedule a Meeting
      1. Set Reminders
      2. Schedule Resources
      3. Set Calendar Item Importance
      4. Schedule a Meeting from a Message
   7. Make Updates to Meetings
      1. Add Participants
   8. Cancel a Meeting
   9. Reply to a Meeting Invitation
   10. Schedule an Appointment
   11. Make Updates to an Appointment
   12. Create Calendar Groups
   13. Delete a Calendar
   14. Work with Calendar Items
       1. Forward an Item
       2. Add Color to Your Calendar
       3. Set Item Importance
       4. Configure a Reminder
       5. Search Your Calendar
       6. Share Meeting Notes
   15. Create and Add Calendars
   16. Exercise: Scheduling a Meeting
5. Organizing Contacts
   1. Add, Delete, Import, and Print a Contact
   2. Update a Contact
      1. Share a Contact
      2. Attach Notes to Contacts
   3. Exercise: Adding and Updating a Contact
   4. Locate a Contact
   5. Sort Contacts
   6. Work with Contact Groups
      1. Add a Contact to a Group
      2. Update or Delete a Contact within a Group
      3. Add Notes to a Group
      4. Delete a Group
   7. Manage Multiple Address Books
   8. Perform a Mail Merge
   9. Exercise: Performing a Mail Merge

Each student receives a comprehensive set of materials, including course notes and all class examples.

Experience in the following is required for this Microsoft Outlook class: