Introduction to Microsoft 365

Introduction to Microsoft 365 (MS-900T01)

Course Length: 1 day
Delivery Methods: Available as private class only
Course Overview

This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You’ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both. Candidates may have knowledge of cloud-based solutions or may be new to Microsoft 365.

Course Benefits
  • Differentiate between the various cloud service models.
  • Identify the key differences between Microsoft 365 subscriptions.
  • Plan for migration to Microsoft 365 services.
  • Identify key differences between Microsoft on-premises services and Microsoft 365 cloud services.
  • Identify how Microsoft 365 services support teamwork.
  • Describe identities, including cloud, on-premises, and hybrid identity.
  • Describe cloud device management and protection, including the use of Intune.
  • Describe data protection, including the use of Azure Information Protection.
  • Describe compliance in general and the compliance features in Microsoft 365.
  • Describe Microsoft 365 subscriptions, licenses, billing, and support.
Microsoft Certified Partner

Webucator is a Microsoft Certified Partner. This class uses official Microsoft courseware and will be delivered by a Microsoft Certified Trainer (MCT).

Course Outline
  1. Describe cloud computing
    1. Introduction to Microsoft Azure Fundamentals
    2. Introduction to cloud computing
    3. What is cloud computing
    4. Describe the shared responsibility model
    5. Define cloud models
    6. Describe the consumption-based model
  2. Describe the benefits of using cloud services
    1. Describe the benefits of reliability and predictability in the cloud
    2. Describe the benefits of security and governance in the cloud
    3. Describe the benefits of manageability in the cloud
  3. Describe cloud service types
    1. Describe Infrastructure as a Service
    2. Describe Platform as a Service
    3. Describe Software as a Service
  4. What is Microsoft 365?
    1. What is Microsoft 365?
    2. Describe the differences between Office 365 and Microsoft 365
    3. Describe how Microsoft 365 empowers workers in this hybrid world of work
    4. Describe how Microsoft 365 Copilot unlocks a new way of working
  5. Describe productivity solutions of Microsoft 365
    1. Describe the productivity capabilities and benefits of Microsoft 365
    2. Describe how Microsoft 365 Copilot boosts productivity across Microsoft 365 Apps
    3. Describe work management tools in Microsoft 365
    4. Describe additional Microsoft 365 productivity apps
  6. Describe collaboration solutions of Microsoft 365
    1. Describe the Microsoft Viva apps
  7. Describe the device and cloud endpoint management concepts and deployment options in Microsoft 365
    1. Describe the endpoint management capabilities of Microsoft 365
    2. Compare the differences of Windows 365 and Azure Virtual Desktop
    3. Describe the deployment and release models for Windows-as-a-Service (WaaS)
    4. Identify deployment methods and update channels for Microsoft 365 Apps
  8. Describe the analytics and administrative capabilities available in Microsoft 365
    1. Describe the capabilities of Viva Insights
    2. Describe the capabilities of the Microsoft Copilot Dashboard
    3. Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal
  9. Describe the function and identity types of Microsoft Entra ID
    1. Describe Microsoft Entra ID
    2. Describe types of identities
    3. Describe hybrid identity
    4. Describe external identities
  10. Describe access management capabilities of Microsoft Entra
    1. Describe Conditional Access
    2. Describe Global Secure Access in Microsoft Entra
    3. Describe Microsoft Entra roles and role-based access control (RBAC)
  11. Describe threat protection with Microsoft Defender XDR
    1. Describe Microsoft Defender XDR services
    2. Describe Microsoft Defender for Office 365
    3. Describe Microsoft Defender for Endpoint
    4. Describe Microsoft Defender for Cloud Apps
    5. Describe Microsoft Defender for Identity
    6. Describe Microsoft Defender Vulnerability Management
    7. Describe Microsoft Defender Threat Intelligence
    8. Describe the Microsoft Defender portal
    9. Describe Copilot integration with Microsoft Defender XDR
  12. Describe the data compliance solutions of Microsoft Purview
    1. Describe audit in Microsoft Purview
    2. Describe eDiscovery
    3. Describe Compliance Manager
    4. Describe Communication Compliance
    5. Describe Data Lifecycle Management
    6. Describe Records Management
  13. Describe Microsoft’s Service Trust portal and privacy capabilities
    1. Describe the offerings of the Service Trust portal
    2. Describe Microsoft's privacy principles
    3. Describe Microsoft Priva
  14. Describe Microsoft 365 pricing, licensing, and billing options
    1. Explore pricing models for Microsoft cloud services
    2. Explore the billing and bill management options
  15. Describe support offerings for Microsoft 365 services
    1. Explore support options for Microsoft 365 services
    2. Explain service level agreement (SLAs) concepts
    3. Identify how to track the service health status
    4. Explore how organizations can share feedback on Microsoft 365 services
Class Materials

Each student will receive a comprehensive set of materials, including course notes and all the class examples.

Class Prerequisites

Experience in the following is required for this Microsoft 365 Administration class:

  • General IT knowledge or any general experience working in an IT environment.
  • General (sales level) experience on corresponding Microsoft on-premises products, such as Exchange Server, SharePoint, Office Professional, AD RMS, and others.
  • Experience addressing business/legal/security requirements for IT.
Live Private Class
  • Private Class for your Team
  • Live training
  • Online or On-location
  • Customizable
  • Expert Instructors
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