Microsoft Private

Microsoft 365 Administrator (MS-102T00)

5 days
Microsoft 365 AdministrationMicrosoftMicrosoft Security

Develop practical Microsoft 365 administration skills for tenant management, identity synchronization, Defender security, and Microsoft Purview compliance.

Talk to a Learning ConsultantRequest a Private Class

Register or Request Training

  • Private class for your team
  • Live expert instructor
  • Online or on‑location
  • Customizable agenda
  • Proposal responses same day as request
Request Proposal

Course Overview

Build the skills to administer a Microsoft 365 environment across tenant configuration, identity synchronization, security, and compliance. Learn to manage organizational settings, subscriptions, users, licenses, groups, administrative roles, client connectivity, service health, and Microsoft 365 Apps for enterprise.

Plan and implement hybrid identity with Microsoft Entra Connect Sync and Microsoft Entra Cloud Sync, manage synchronized identities, and secure user access with Conditional Access, multifactor authentication, passwordless sign-in, and self-service password management.

Explore Microsoft Defender security solutions, threat protection, email and endpoint security, Microsoft Secure Score, and Zero Trust. You will also examine Microsoft Purview capabilities for data governance, retention, message encryption, insider risk, information barriers, data loss prevention, data classification, and sensitivity labels.

This course is intended for professionals aspiring to the Microsoft 365 Administrator role who have completed at least one Microsoft 365 role-based administrator certification path.

Course Benefits

  • Configure and manage a Microsoft 365 tenant, including subscriptions, domains, users, licenses, groups, roles, and services.
  • Deploy and maintain Microsoft 365 Apps for enterprise and configure client connectivity.
  • Plan, implement, monitor, and troubleshoot identity synchronization with Microsoft Entra Connect Sync and Microsoft Entra Cloud Sync.
  • Secure user access with Conditional Access, multifactor authentication, passwordless authentication, and identity protection.
  • Assess threats and improve organizational security by applying Zero Trust principles and Microsoft Secure Score recommendations.
  • Protect email, applications, identities, and endpoints with Microsoft Defender solutions.
  • Manage Microsoft Purview compliance capabilities, including retention, records management, message encryption, insider risk, and information barriers.
  • Protect sensitive information with data loss prevention, data classification, and sensitivity labels.

Delivery Methods

Private Class
Delivered for your team at your site or online.

Microsoft Certified Partner

Webucator is a Microsoft Certified Partner. This class uses official Microsoft courseware and will be delivered by a Microsoft Certified Trainer (MCT).

Microsoft Certified Partner

Course Outline

  1. Configure your Microsoft 365 experience
    1. Explore your Microsoft 365 cloud environment
    2. Configure your Microsoft 365 organizational profile
    3. Manage your tenant subscriptions in Microsoft 365
    4. Integrate Microsoft 365 with customer engagement apps
    5. Configure tenant-level sharing settings for SharePoint and OneDrive
    6. Configure tenant-level settings for Microsoft Teams
    7. Enable Unified Audit Logging in Microsoft 365
    8. Complete your tenant configuration in Microsoft 365
  2. Manage users, licenses, guests, and contacts in Microsoft 365
    1. Determine the user identity model for your organization
    2. Create and manage user accounts and licenses
    3. Recover deleted user accounts
    4. Perform bulk user maintenance in Microsoft Entra ID
    5. Create and manage guest users using B2B collaboration
    6. Collaborate with guests in a SharePoint site
    7. Create and manage contacts
  3. Manage groups in Microsoft 365
    1. Examine, create, and manage groups
    2. Create dynamic groups using Microsoft Entra rule builder
    3. Create a Microsoft 365 group naming policy
    4. Create groups in Exchange Online and SharePoint Online
  4. Add a custom domain in Microsoft 365
    1. Plan a custom domain
    2. Plan DNS zones and record requirements
    3. Create a custom domain in Microsoft 365
  5. Configure client connectivity to Microsoft 365
    1. Examine automatic client configuration
    2. Explore required DNS records
    3. Configure Outlook clients
    4. Troubleshoot client connectivity
  6. Configure administrative roles in Microsoft 365
    1. Explore the Microsoft 365 permission model and administrative roles
    2. Assign administrative roles to users
    3. Delegate administrative roles to partners
    4. Manage permissions using administrative units
    5. Elevate privileges using Microsoft Entra Privileged Identity Management
    6. Examine administrative-role best practices
  7. Manage tenant health and services in Microsoft 365
    1. Monitor Microsoft 365 service health
    2. Use Microsoft 365 Adoption Score and usage analytics
    3. Implement Network Connectivity Assessments and Insights
    4. Implement Microsoft 365 Backup
    5. Develop an incident response plan
    6. Request assistance from Microsoft
  8. Deploy Microsoft 365 Apps for enterprise
    1. Explore Microsoft 365 Apps for enterprise functionality
    2. Complete a self-service installation
    3. Deploy with Microsoft Configuration Manager
    4. Deploy from cloud and local sources
    5. Manage updates and update channels
    6. Manage cloud apps using the Microsoft 365 Apps admin center
  9. Analyze Microsoft 365 workplace data using Microsoft Viva Insights
    1. Examine the analytical features of Microsoft Viva Insights
    2. Explore personal, team, organization, and advanced insights
  10. Explore identity synchronization
    1. Examine identity models for Microsoft 365
    2. Examine hybrid identity authentication options
    3. Explore directory synchronization
  11. Prepare for identity synchronization to Microsoft 365
    1. Plan your Microsoft Entra ID deployment
    2. Prepare for directory synchronization
    3. Choose a directory synchronization tool
    4. Plan for Microsoft Entra Connect Sync
    5. Plan for Microsoft Entra Cloud Sync
  12. Implement directory synchronization tools
    1. Configure Microsoft Entra Connect Sync prerequisites
    2. Configure Microsoft Entra Connect Sync
    3. Monitor synchronization using Microsoft Entra Connect Health
    4. Configure Microsoft Entra Cloud Sync prerequisites
    5. Configure Microsoft Entra Cloud Sync
  13. Manage synchronized identities
    1. Manage synchronized users and groups
    2. Maintain directory synchronization using security groups
    3. Configure object filters
    4. Explore Microsoft Identity Manager
    5. Troubleshoot directory synchronization
  14. Manage secure user access in Microsoft 365
    1. Examine Microsoft 365 identity and access tools
    2. Manage user passwords
    3. Implement Conditional Access policies
    4. Enable pass-through authentication
    5. Implement multifactor authentication
    6. Enable passwordless sign-in with Microsoft Authenticator
    7. Explore self-service password management and Windows Hello for Business
    8. Implement Microsoft Entra Smart Lockout
    9. Explore Microsoft Entra security defaults
    10. Investigate authentication issues using sign-in logs
  15. Examine threat vectors and data breaches
    1. Explore the modern threat landscape
    2. Examine phishing, spoofing, spam, and malware
    3. Examine account breaches and elevation-of-privilege attacks
    4. Examine data exfiltration, deletion, and spillage
    5. Examine other types of attacks
  16. Explore the Zero Trust security model
    1. Examine Zero Trust principles and components
    2. Plan for Zero Trust in your organization
    3. Examine Microsoft’s Zero Trust networking strategy
    4. Adopt a Zero Trust approach
  17. Explore security solutions in Microsoft Defender XDR
    1. Enhance Exchange Online Protection with Microsoft Defender for Office 365
    2. Protect identities with Microsoft Defender for Identity
    3. Protect networks with Microsoft Defender for Endpoint
    4. Protect against cyberattacks using Microsoft 365 Threat Intelligence
    5. Gain insight into suspicious activity with Microsoft Defender for Cloud Apps
    6. Review Microsoft Defender XDR security reports
  18. Examine Microsoft Secure Score
    1. Explore Microsoft Secure Score
    2. Assess and improve your security posture
    3. Track Secure Score history and goals
  19. Examine Privileged Identity Management in Microsoft Entra ID
    1. Explore Privileged Identity Management
    2. Configure Privileged Identity Management
    3. Audit Privileged Identity Management
  20. Examine Microsoft Entra ID Protection
    1. Explore Microsoft Entra ID Protection
    2. Enable default protection policies
    3. Explore detected vulnerabilities and risk events
    4. Plan an identity investigation
  21. Examine email protection in Microsoft 365
    1. Examine the anti-malware pipeline
    2. Detect spam or malware with Zero-hour auto purge
    3. Explore anti-spoofing protection
    4. Examine outbound spam filtering
  22. Enhance email protection using Microsoft Defender for Office 365
    1. Compare Exchange Online Protection and Microsoft Defender for Office 365
    2. Expand protection with Safe Attachments and Safe Links
    3. Manage spoof intelligence
    4. Configure outbound spam filtering policies
    5. Manage email access
    6. Submit messages, URLs, files, and attachments for analysis
  23. Manage Safe Attachments
    1. Protect users from malicious attachments
    2. Create Safe Attachments policies in Microsoft Defender for Office 365 and PowerShell
    3. Modify Safe Attachments policies
    4. Create transport rules to bypass policies
    5. Examine the end-user experience
  24. Manage Safe Links
    1. Protect users from malicious URLs
    2. Create Safe Links policies in Microsoft Defender XDR and PowerShell
    3. Modify Safe Links policies
    4. Create transport rules to bypass policies
    5. Examine the end-user experience
  25. Explore threat intelligence in Microsoft Defender XDR
    1. Explore Microsoft Intelligent Security Graph
    2. Explore Microsoft 365 alert policies
    3. Run automated investigations and responses
    4. Explore threat hunting and advanced threat hunting
    5. Explore threat analytics
    6. Identify issues using Microsoft Defender reports
  26. Implement app protection using Microsoft Defender for Cloud Apps
    1. Explore and deploy Microsoft Defender for Cloud Apps
    2. Configure file policies
    3. Manage and respond to alerts
    4. Configure Cloud Discovery
    5. Troubleshoot Cloud Discovery
  27. Implement endpoint protection using Microsoft Defender for Endpoint
    1. Explore Microsoft Defender for Endpoint
    2. Configure Microsoft Defender for Endpoint in Microsoft Intune
    3. Onboard devices
    4. Manage endpoint vulnerabilities
    5. Manage device discovery and vulnerability assessment
    6. Reduce threat and vulnerability exposure
  28. Implement threat protection using Microsoft Defender for Office 365
    1. Explore the protection stack
    2. Examine security policies and rules
    3. Investigate attacks using Threat Explorer
    4. Identify cybersecurity issues using Threat Trackers
    5. Prepare for attacks with attack simulation training
  29. Examine data governance solutions in Microsoft Purview
    1. Explore data governance and compliance
    2. Protect sensitive data with Microsoft Purview Information Protection
    3. Govern data using Microsoft Purview Data Lifecycle Management
    4. Minimize internal risks with Insider Risk Management
    5. Explore Microsoft Purview eDiscovery solutions
  30. Explore archiving and records management in Microsoft 365
    1. Explore and enable archive mailboxes
    2. Explore Microsoft Purview Records Management
    3. Implement Microsoft Purview Records Management
    4. Restore deleted Exchange Online and SharePoint Online data
  31. Explore retention in Microsoft 365
    1. Explore retention policies and retention labels
    2. Compare retention policy and label capabilities
    3. Define the scope of a retention policy
    4. Examine retention principles
    5. Implement policies, labels, and eDiscovery holds
    6. Restrict changes using Preservation Lock
  32. Explore Microsoft Purview Message Encryption
    1. Examine and configure Message Encryption
    2. Define mail flow rules that encrypt messages
    3. Add organizational branding to encrypted messages
    4. Explore Advanced Message Encryption
  33. Explore compliance in Microsoft 365
    1. Plan for security and compliance
    2. Plan initial compliance tasks in Microsoft Purview
    3. Manage requirements with Compliance Manager
    4. Examine the Compliance Manager dashboard
    5. Analyze the Microsoft Compliance score
  34. Implement Microsoft Purview Insider Risk Management
    1. Explore and plan for insider risk management
    2. Explore and create insider risk management policies
    3. Investigate activities and alerts
    4. Explore insider risk management cases
  35. Implement Microsoft Purview Information Barriers
    1. Explore Microsoft Purview Information Barriers
    2. Configure information barriers
    3. Examine information barriers in Teams, OneDrive, and SharePoint
  36. Explore Microsoft Purview Data Loss Prevention
    1. Examine data loss prevention for workloads
    2. Examine DLP policies
    3. Explore endpoint data loss prevention
    4. Explore adaptive protection
    5. View DLP policy results
  37. Implement Microsoft Purview Data Loss Prevention
    1. Plan a DLP implementation
    2. Implement default DLP policies
    3. Design a custom DLP policy
    4. Create a custom DLP policy from a template
    5. Configure email notifications and policy tips
  38. Implement data classification of sensitive information
    1. Explore and implement data classification
    2. Explore trainable classifiers
    3. Create and retrain a trainable classifier
    4. Use Content Explorer and Activity Explorer
    5. Detect sensitive documents using document fingerprinting
  39. Explore sensitivity labels
    1. Manage data protection using sensitivity labels
    2. Explore sensitivity label capabilities and scope
    3. Apply sensitivity labels automatically
    4. Explore sensitivity label policies
  40. Implement sensitivity labels
    1. Plan a sensitivity label deployment strategy
    2. Enable sensitivity labels for SharePoint and OneDrive files
    3. Examine requirements for creating sensitivity labels
    4. Create and publish sensitivity labels
    5. Remove and delete sensitivity labels

Class Materials

Each student receives a comprehensive set of materials, including course notes and all class examples.

Class Prerequisites

Experience in the following is required for this Microsoft 365 Administration class:

  • Completion of at least one Microsoft 365 role-based administrator certification path.

Have questions about this course?

We can help with curriculum details, delivery options, pricing, or anything else. Reach out and we’ll point you in the right direction.

Talk to a Learning Consultant