Professional Business Skills Private Public

IT Interpersonal and Team Communication (ITITC)

8 days

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Course Overview

This 8-week certificate class provides IT professionals with the essential interpersonal and team communication skills needed to enhance their job performance and prepare them for formal and non-formal leadership roles. Participants will learn strategies for effective technical communication with non-technical stakeholders, active listening techniques, running effective meetings, storytelling and presentation skills, AI-based communication tools, and more.

Delivery Methods

Public Class
Live expert-led online training from anywhere. Guaranteed to run .

Private Class
Delivered for your team at your site or online.

Course Outline

Topics include: Topics subject to change based on industry trends and class group request
- Orientation:    Class introductions, logistics, logins, and program overview
- Concepts and Strategies:    Key interpersonal communication concepts and strategies
- Non-IT communication:    Communicating technical concepts to non-technical executives
- Storytelling:    Creating influential and effective business-related stories
- Presentations:    Design, build, and delivering present high quality and effective presentations
- Running meetings:    Staff, one-on-one, status, on-site and virtual venues, ice breakers, controlling the room, and more
- AI-assisted communication:    Using AI-based tools to enhance interpersonal communication
- Next Steps:    Continuing your journey of interpersonal and team communication growt

Class Materials

Each student receives a comprehensive set of materials, including course notes and all class examples.

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