Empower your workforce with Microsoft 365 Copilot Use Cases (MS-4004)

This one-day course is composed of two parts:

1. Getting started with Copilot for Microsoft 365: This part introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot with plugins and Graph connectors.
2. Empower your workforce with Copilot for Microsoft 365 Use Cases: This part is the heart of the course. Students perform a series of hands-on exercises involving seven use cases - Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and more) to complete a series of common business-related tasks pertaining to each use case.

To complete the use case exercises in this course, each student must have access to a Microsoft 365 subscription (BYOS) in which they're licensed to use Copilot for Microsoft 365. Each student must also have a Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the use case exercises.

This course is targeted towards business users who want to enhance their Copilot for Microsoft 365 skills to solve business-related use case scenarios.

1. Introduction to Microsoft 365 Copilot
   1. What is Microsoft 365 Copilot?
   2. Explore how Microsoft 365 Copilot works
   3. Explore the core components of Microsoft 365 Copilot
   4. Examine how Microsoft is committed to responsible AI
2. Explore the possibilities with Microsoft 365 Copilot
   1. Compose and summarize documents with Microsoft 365 Copilot in Word
   2. Summarize and draft emails with Microsoft 365 Copilot in Outlook
   3. Design captivating presentations with Microsoft 365 Copilot in PowerPoint
   4. Analyze and transform data with Microsoft 365 Copilot in Excel
   5. Elevate productivity with Microsoft 365 Copilot in Teams
   6. Empower your employees with Microsoft 365 Copilot Chat
3. Optimize and extend Microsoft 365 Copilot
   1. Examine the art and science of working with AI
   2. Review best practices for using Microsoft 365 Copilot
   3. Examine how to build an effective prompt
   4. Review prompting best practices
   5. Extend Microsoft 365 Copilot
4. Empower your workforce with Microsoft 365 Copilot: Executives Use Case
5. Empower your workforce with Microsoft 365 Copilot: Sales use case
6. Empower your workforce with Microsoft 365 Copilot: IT Use Case
7. Empower your workforce with Microsoft 365 Copilot: Marketing Use Case
8. Empower your workforce with Microsoft 365 Copilot: Finance Use Case
9. Empower your workforce with Microsoft 365 Copilot: HR Use Case
10. Empower your workforce with Microsoft 365 Copilot: Operations use case
11. Empower your workforce with Microsoft 365 Copilot: Communications Use Case
12. Empower your workforce with Microsoft 365 Copilot: Customer Service Use Case
13. Empower your workforce with Microsoft 365 Copilot: Legal Use Case
14. Empower your workforce with Microsoft 365 Copilot: Challenge Use Case

Each student receives a comprehensive set of materials, including course notes and all class examples.