Professional Business Skills Private Public

IT Interpersonal and Team Communication (ITITC) Certification (ITITC)

8 days
IT LeadershipCommunication

Develop essential IT communication skills for stakeholder conversations, meetings, presentations, storytelling, teamwork, leadership, and AI-based tools.

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Price per student
$995.00
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  • Live expert instructor
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  • Customizable agenda
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Course Overview

This eight-week certificate course helps IT professionals strengthen the interpersonal and team communication skills needed to improve job performance and prepare for formal and informal leadership opportunities. Participants explore communicating technical information to nontechnical stakeholders, active listening, effective meetings, business storytelling, presentations, and AI-assisted communication.

Course Benefits

  • Communicate technical concepts effectively to nontechnical stakeholders and executives.
  • Apply interpersonal communication and active-listening strategies in the workplace.
  • Create influential business stories and deliver effective presentations.
  • Plan and facilitate productive in-person and virtual meetings.
  • Use AI-based tools to enhance interpersonal communication.
  • Build communication skills that support teamwork, job performance, and leadership growth.

Delivery Methods

Public Class
Live expert-led online training from anywhere. Guaranteed to run .
Private Class
Delivered for your team at your site or online.

Course Outline

  1. Orientation
    1. Class introductions
    2. Logistics and logins
    3. Program overview
  2. Interpersonal Communication Concepts and Strategies
  3. Communicating with Non-IT Audiences
    1. Explaining technical concepts to nontechnical executives
  4. Business Storytelling
    1. Creating influential and effective business-related stories
  5. Presentations
    1. Designing and building presentations
    2. Delivering high-quality, effective presentations
  6. Running Effective Meetings
    1. Staff, one-on-one, and status meetings
    2. On-site and virtual settings
    3. Icebreakers and room management
  7. AI-Assisted Communication
    1. Using AI-based tools to enhance interpersonal communication
  8. Next Steps
    1. Continuing interpersonal and team communication growth

Class Materials

Each student receives a comprehensive set of materials, including course notes and all class examples.

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