Professional Business Skills Private

Communication (COM100)

2 days

Communication is designed for professionals at all levels who want to improve how they listen, speak, write, and interpret messages in the workplace.

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Course Overview

Communication is designed for professionals at all levels who want to improve how they listen, speak, write, and interpret messages in the workplace. The course is especially valuable for participants who interact with colleagues, customers, leaders, or cross-cultural teams and need to communicate with greater clarity, professionalism, and awareness.

By the end of the course, participants will have practical tools for active listening, effective speaking, nonverbal communication, intercultural communication, and written communication. They will learn how to adapt their message to different audiences and channels while becoming clearer, more concise, and more courteous in emails, chats, texts, meetings, and everyday workplace interactions.

Course Benefits

Practice active listening strategies that improve understanding and trust.
Strengthen speaking skills for clearer workplace communication.
Recognize how nonverbal cues affect meaning and interpretation.
Navigate intercultural and cross-cultural communication challenges.
Adapt communication style for different audiences, contexts, and channels.
Write emails, chats, and texts that are clear, concise, and courteous.
Reduce misunderstandings through more intentional communication habits.

Delivery Methods

Private Class
Delivered for your team at your site or online.

Class Materials

Each student receives a comprehensive set of materials, including course notes and all class examples.

Have questions about this course?

We can help with curriculum details, delivery options, pricing, or anything else. Reach out and we’ll point you in the right direction.

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