ChatGPT Private Public

Workshop: Introduction to AI with ChatGPT (AIW-GPT50)

3 hours

Learn to use ChatGPT effectively for drafting, summarizing, research, brainstorming, prompt refinement, verification, and responsible workplace AI use.

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Course Overview

This hands-on workshop introduces generative AI and ChatGPT to professionals who are new to AI tools. Participants learn how large language models work, how to create effective prompts, and how to improve results through iterative conversation.

Using common workplace scenarios, participants practice applying ChatGPT to drafting, summarizing, research, analysis, and brainstorming. The workshop also addresses verification, appropriate data handling, and notable ChatGPT features such as memory, custom instructions, custom GPTs, and Projects.

Course Benefits

Create structured prompts for drafting, summarizing, analyzing, researching, and brainstorming.
Refine AI-generated responses through effective multi-turn conversations.
Recognize potential AI errors and verify outputs before using them.
Identify information that should not be submitted to AI tools.
Explain how key ChatGPT features can support professional work.

Course Outline

What Is Generative AI?
1. How large language models work
2. What ChatGPT is and is not
3. A tour of the ChatGPT interface
4. Choosing the right model for the task
Writing Effective Prompts
1. The anatomy of a strong prompt
2. Common prompting patterns
3. Weak prompts vs. strong prompts
4. Iterating: using conversation to refine outputs
Responsible Use
1. How hallucinations happen and how to spot them
2. What not to share with AI tools
3. Building a consistent verification habit
ChatGPT for Everyday Work
1. Drafting and editing documents
2. Summarizing long content
3. Research and synthesis
4. Brainstorming and ideation
What Makes ChatGPT Distinctive
1. Memory and custom instructions
2. Custom GPTs and Projects

About the Instructor

Tracy Berry

Since starting her training career in 1993, Tracy Berry has helped countless people learn new skills and develop professionally. She teaches hundreds of classes for Webucator each year, covering business applications including SharePoint, Teams, Excel, Google Workspace, Adobe Creative Suite, Adobe Technical Communication Suite, Claude, Gemini, and Copilot. Tracy is also the co-author and editor of Webucator course materials including Microsoft Productivity, SharePoint, Copilot, Crystal Reports, and Adobe courses. Many of her titles are purchased and used by training companies throughout the world. Known for her vibrant teaching style, Tracy ensures her classes are engaging with opportunities for students to use the software or ask questions specific to their daily work. Her student testimonials commend her enthusiasm, subject matter expertise, and genuine love for teaching. In addition to her training, Tracy is consultant and has been involved in large corporate software rollouts and helped many organizations optimize and streamline data solutions. Tracy's average instructor evaluation is 9.6 out of 10, based on evaluations from nearly 2,000 classes.

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Delivery Methods

Public Class
Live expert-led online training from anywhere. Guaranteed to run .

Private Class
Delivered for your team at your site or online.

Class Materials

Each student receives a comprehensive set of materials, including course notes and all class examples.

Class Prerequisites

Experience in the following is required for this ChatGPT class:

No technical background is required.

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