This Business Writing Training class will give business professionals the tools they need to write effective, efficient business correspondence. Students will learn how to get started on a writing project, use appropriate business tone in the document, and discern between the different kinds of business correspondence. Students will learn how to decide what the appropriate vehicle is for written communication in business, electronic or hard copy.
Public Classes: Delivered live online via WebEx and guaranteed to run . Join from anywhere!
Private Classes: Delivered at your offices , or any other location of your choice.
Learn proper preparation steps before beginning a writing project.
Summarize the principles of writing effective business communications.
Demonstrate the ability to write a business proposal, complete with visuals and an executive summary that employ effective strategies of persuasion.
Learn to communicate to the audience effectively through focused, well-written business communications.
Major Functions and Forms of Business Writing
The Three Major Functions of Business Writing
Forms of Business Writing
Preparing to Write
Knowing the Subject
Writing and Communication Guidelines
Consider Your Audience
How Much Information to Include
Formal vs Informal Writing
Use Appropriate, Nondiscriminatory Language
Use Bullets, Numbering, and Formatting
Email and Instant Messenger
Email Do's and Don'ts
The Electronics Communication Privacy Act of 1986
IM Do's and Don'ts
Letters, Documents, and Proposals
Letters and Documents
Anticipating Audience Response
Choosing the Right Tone
Business Letter Format
Determining the Desired Outcome
Writing an Executive Summary
Using Informative and Persuasive Techniques
More Writing Tips
Organize the Information
Choosing the Organizational Model
Delivering Negative Information
Writing an Introduction
Buffering the Negative News
Providing a Remedy, Lesson Learned, or Course of Action
Concluding the Message
Reading What You Wrote
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
What people say about our training
Overall I couldn't recommend the business writing course more. With this course I've been able to find my voice and confidence when writing to any audience.
The instructor was very engaging and knowledgeable. I really enjoyed the course!
I liked the instructor's style and delivery of the class material. She presented the writing concepts in a way that kept me interested and learning.
Colorado Department of Public Health and Environment
Thorough session, with insightful points to help you in everyday work.