AI Private Public

AB-900T00: Introduction to Microsoft 365 and AI Administration (AB-900T00)

1 day
AICopilotAI Admin & GovernanceAgentic AIMicrosoft 365 Administration

Learn Microsoft 365 administration, security, data governance, Copilot, and AI agents, including deployment, licensing, monitoring, and access controls.

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$681.10
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Course Overview

This course introduces the foundational concepts, core services, and administrative controls of Microsoft 365. You will explore Microsoft 365 security, identity, compliance, and data governance before learning how Microsoft 365 Copilot and AI-powered agents can automate tasks, enhance collaboration, and personalize user experiences.

Designed for beginning technical IT professionals and novice administrators, the course also covers Copilot and agent deployment, licensing, usage monitoring, access, and governance. No prior hands-on experience is required.

Course Benefits

  • Understand the core services and administrative controls of Microsoft 365.
  • Apply foundational Zero Trust, identity, authentication, access, and threat-protection concepts.
  • Use Microsoft Purview and Microsoft 365 capabilities to support data protection and governance.
  • Compare Microsoft 365 Copilot with AI-powered agents and understand their licensing and deployment considerations.
  • Manage Copilot licensing, billing, usage, adoption, prompts, and operational practices.
  • Create, test, govern, and manage Microsoft 365 Copilot Chat and SharePoint agents.

Delivery Methods

Public Class
Live expert-led online training from anywhere. Guaranteed to run .
Private Class
Delivered for your team at your site or online.

Microsoft Certified Partner

Webucator is a Microsoft Certified Partner. This class uses official Microsoft courseware and will be delivered by a Microsoft Certified Trainer (MCT).

Microsoft Certified Partner

Course Outline

  1. Explore Microsoft 365 security foundations
    1. Analyze the Zero Trust security model
    2. Implement Zero Trust in Microsoft 365
    3. Examine threat protection and intelligence in Microsoft 365
    4. Explore identity and authentication in Microsoft 365
    5. Manage access and permissions in Microsoft 365
    6. Explore identity and access management in Microsoft Entra
    7. Troubleshoot and monitor identity security
    8. Module assessment
  2. Introduction to Microsoft 365 core services and admin controls
    1. Explore the Microsoft 365 ecosystem and core service components
    2. Explore the Microsoft 365 admin center and key admin tools
    3. Examine Microsoft Exchange, Teams, and SharePoint
    4. Establish security, identity, and compliance foundations
    5. Assign admin roles using Role-Based Access Control
    6. Module assessment
  3. Protect and govern Microsoft 365 data
    1. Identify and respond to data risks with Microsoft Purview
    2. Examine compliance, AI data discovery, and eDiscovery
    3. Explore oversharing and data access governance in SharePoint
    4. Explore data protection in Microsoft 365 Copilot
    5. Module assessment
  4. Explore Microsoft 365 Copilot and agents
    1. What are agents?
    2. Compare Microsoft 365 Copilot and agents
    3. Compare Microsoft 365 Copilot licensing models
    4. Plan and deploy Microsoft 365 Copilot and agents
    5. Explore real-world use cases for Copilot and agents
    6. Module assessment
  5. Perform basic administrative tasks for Microsoft 365 Copilot
    1. Manage Copilot licenses and pay-as-you-go billing
    2. Monitor and adjust pay-as-you-go Copilot usage
    3. Monitor Microsoft 365 Copilot usage and adoption
    4. Manage and govern Microsoft 365 Copilot prompts
    5. Apply operational best practices for Microsoft 365 Copilot
    6. Module assessment
  6. Perform basic administrative tasks for Microsoft 365 Copilot agents
    1. Create a Microsoft 365 Copilot Chat agent—Part 1
    2. Create a Microsoft 365 Copilot Chat agent—Part 2
    3. Create a SharePoint agent
    4. Test and edit your agents
    5. Manage user access and permissions for agents
    6. Examine agent approval and governance
    7. Monitor and manage the agent lifecycle
    8. Module assessment

Class Materials

Each student receives a comprehensive set of materials, including course notes and all class examples.

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