Employee Experience Platform Specialist

Employee Experience Platform Specialist (MS-080T00)

Course Length: 1 day
Delivery Methods: Available as private class only
Course Overview

In this course, you'll learn how to bring people together to create an optimal employee experience that enables your organization to improve productivity, develop empathetic leadership, and transform how employees feel about their work. In your organization today, are people being treated well, or are their needs neglected? Are your teams aligned on goals with a sense of purpose? Are you driving the business outcomes that you need?

The Microsoft Viva employee experience platform provides the infrastructure to create the culture of trust, collaboration, well-being, and active listening that you envision. This training course will provide Microsoft Employee Experience Platform Specialists with a comprehensive overview of Microsoft Viva, as well as Microsoft 365, Teams, and SharePoint. It will cover how to identify requirements for designing experiences for employee onboarding, career and skill development, rewards and recognition, compensation and benefits, employee wellbeing, and employee retention.

It will also cover how to design solutions to meet these requirements, and how to collaborate with senior executive leadership, human resources, IT, adoption and change management, and learning and organizational development departments. Finally, it will cover how to continuously improve employee experiences based on data-driven insights and feedback.

Learners taking this course are interested in employee experiences or Microsoft Viva and want to learn how to assess, plan, strategize, design, and manage digital employee experiences that use Microsoft Viva, Microsoft Teams, SharePoint, and Power Platform. A learner in this role will collaborate with multiple teams to scope, design, and implement new digital employee experiences, such as onboarding, career and skill development, rewards and recognition, employee wellbeing, and employee retention.

Learners should have a foundational understanding of Microsoft technologies, including Microsoft 365, Teams, SharePoint, and a deep understanding of Microsoft Viva features and capabilities. They may have experience in one or more of the following disciplines: human resources, people development, change management, information technology, or culture development.

Course Benefits
  • Gain comprehensive understanding of Microsoft Viva: Acquire in-depth knowledge of the Microsoft Viva suite, including Viva Connections, Viva Learning, Viva Insights, and Viva Topics.
  • Enhance digital employee experiences: Learn to design and implement effective digital employee experiences that improve engagement, productivity, and well-being.
  • Understand privacy and data management: Understand the importance of employee privacy and data requirements, and how to address them in your digital solutions.
  • Develop stakeholder collaboration skills: Develop your ability to assemble and work with business stakeholders, define clear goals, and achieve alignment across teams.
  • Gain technical proficiency: Get hands-on experience with the technical aspects of deploying and managing Viva applications, including meeting technical requirements and integrating with existing systems.
  • Learn effective communication and adoption strategies: Learn strategies for announcing, launching, and scaling adoption of Viva solutions within your organization.
  • Design skilling and growth experiences: Create skilling and growth experiences that foster a learning culture and support employee development through Viva Learning.
  • Utilize actionable insights: Use Viva Insights to measure workplace patterns, identify areas for improvement, and implement changes that enhance productivity and well-being.
  • Discover AI and automation benefits: Discover how AI interacts with Viva Topics and how to automate standard tasks to increase efficiency.
  • Implement OKRs effectively: Gain expertise in implementing and leveraging OKRs (Objectives and Key Results) with Viva Goals to drive organizational success.
  • Engage with real-world scenarios: Participate in practical, case study-based exercises that provide real-world context and step-by-step guidance.
  • Enhance collaboration skills: Improve your ability to work closely with architects, developers, administrators, and other stakeholders to deliver comprehensive solutions.
  • Advance your career: Equip yourself with the advanced skills and knowledge needed to excel as a Microsoft Viva consultant, enhancing your career opportunities.
Microsoft Certified Partner

Webucator is a Microsoft Certified Partner for Learning Solutions (CPLS). This class uses official Microsoft courseware and will be delivered by a Microsoft Certified Trainer (MCT).

Course Outline
  1. Design digital employee experiences
    1. Evaluate current employee experiences
    2. Consider employee privacy and data requirements
    3. Assemble business stakeholders and define goals
    4. Explore Viva experience areas
    5. Understand Viva licensing
  2. Introduction to the Microsoft Viva suite
    1. Understand Viva apps
    2. Get started with Microsoft Viva
    3. Use Viva to keep everyone informed, included, and inspired
    4. Use Viva to get actionable insights to foster well-being and productivity
    5. Use Viva to align people's work to team and organization goals
    6. Use Viva to help employees learn, grow, and succeed
  3. Introduction to Viva Connections
    1. What do users experience?
    2. When to use Viva Connections?
    3. What technical requirements must be met to deploy Viva Connections?
  4. Plan for Viva Connections
    1. Build your team and meet requirements
    2. Analyze tasks and scenarios for Viva Connections
    3. Plan for Viva Connections Dashboard, Feed and Resources
    4. Plan to announce, launch, and scale adoption
  5. Design skilling and growth experiences with Viva Learning
    1. Case study - Tailwind Traders
    2. Plan for Viva Learning
    3. Assemble Viva Learning admins and stakeholders
    4. Understand content sources with Viva Learning
    5. Coordinate setup and configuration of Viva Learning
    6. Develop adoption strategies for Viva Learning
    7. Develop an org-wide learning culture
  6. Guided Project - Create featured set of content in Viva Learning
    1. Prepare your environment
  7. Design productivity and wellbeing experiences with Viva Insights
    1. Measure workplace patterns with Viva Insights
    2. Identify Viva Insights stakeholders
    3. Assess experiences and define goals
    4. Coordinate setup and deployment of Viva Insights
    5. Communication and adoption planning
  8. Introduction to Viva Topics
    1. How AI interacts with Viva Topics
    2. How to use Viva Topics for administrators
    3. Modernize SharePoint for Viva Topics
    4. Sign up for and configure a Viva Topics trial
    5. Create a Topic center & assign licenses
    6. Change the name of the Topic center
  9. Plan roles, automation, and training for Viva Topics
    1. Review the roles available in Viva Topics
    2. Identify opportunities to use Viva Topics to automate standard tasks
    3. Review the skills needed to deploy, manage, and use Viva Topics
    4. Train employees to use Viva Topics
  10. Role of an OKR Champion
    1. Roles and responsibilities
    2. How to communicate about OKRs and Viva Goals with your team
    3. How to successfully leverage resources
  11. Learn OKR essentials with Viva Goals
    1. What are OKRs?
    2. Why OKRs?
    3. Best practices for getting started with OKRs and Viva Goals
Class Materials

Each student will receive a comprehensive set of materials, including course notes and all the class examples.

Class Prerequisites

Experience in the following is required for this Microsoft Viva class:

  • A general understanding of Microsoft 365, Microsoft Viva, Microsoft Teams, and SharePoint.
  • Familiarity with employee experience concepts and methodologies.
Live Private Class
  • Private Class for your Team
  • Live training
  • Online or On-location
  • Customizable
  • Expert Instructors
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