• Microsoft Outlook Courses
• Introduction to Microsoft Outlook 2019
• Advanced Microsoft Outlook 2019
• Microsoft Outlook 2019 MOS Certification Training
• Introduction to Microsoft Outlook 2016
• Advanced Microsoft Outlook 2016
• Microsoft Outlook 2016 MOS Certification Training
• Introduction to Microsoft Outlook 2016 for Mac Training
• Advanced Microsoft Outlook 2016 for Mac Training
• More Courses

• Microsoft Outlook Courses
• Introduction to Microsoft Outlook 2019
• Advanced Microsoft Outlook 2019
• Microsoft Outlook 2019 MOS Certification Training
• Introduction to Microsoft Outlook 2016
• Advanced Microsoft Outlook 2016
• Microsoft Outlook 2016 MOS Certification Training
• Introduction to Microsoft Outlook 2016 for Mac Training
• Advanced Microsoft Outlook 2016 for Mac Training
• More Courses

Microsoft Outlook 2019 MOS Certification Training

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Goals

1. Master Microsoft Outlook.
2. Prepare for the Microsoft Outlook certification exam.

Outline

1. The Outlook 2019 Interface
   1. Overview of the Outlook Interface
      1. New Features of the Outlook 2019 Interface
   2. The Ribbon
   3. Tabs, Groups, and Commands on the Ribbon
      1. Tabs on the Mail Ribbon
      2. Groups on the Mail Ribbon
      3. Configure Views
      4. Commands on the Mail Ribbon
   4. Exercise: Exploring the Ribbon
   5. The Backstage View (FILE Menu)
      1. The Info Tab
      2. The Open and Export Tab
      3. The Save As Tab
      4. The Print Tab
      5. Office Account
      6. Options
   6. Exercise: Exploring the Backstage View
2. Performing Popular Tasks in Outlook 2019
   1. Setting Up an Email Account
   2. Exercise: Setting Up an Email Account
   3. Open Email Messages
   4. Reply to and Forward Email Messages
      1. Include Original Messages with All Replies
      2. Change Quoted Text Color
      3. Using Cc and Bcc
      4. Redirect Replies
      5. Preview and Save an Attachment
   5. Exercise: Opening and Replying to a Message
   6. Print a Message
   7. Delete a Message
   8. Save a Message in an Alternate Format
   9. Delegate Access
   10. Exercise: Printing a Message
   11. Customize the Navigation Pane
3. Working with Messages
   1. Compose a Message
      1. Set a Priority
      2. Mark as Private
      3. Quick Parts
      4. Change Text Formats
   2. Add an Attachment
      1. Set an Attachment Reminder
   3. Add Voting Options
   4. Check Spelling and Grammar
   5. Format Text
      1. Apply a Style
   6. Use Microsoft Word to Edit Messages
   7. Insert a Hyperlink or Image in a Message
   8. Send a Message
      1. Request a Read Receipt
   9. Exercise: Creating and Sending a New Message
4. Working with the Calendar
   1. Change Your Calendar View
   2. Set Up Availability Status
      1. Change the Calendar's Time Zone
      2. Local Weather Forecast
   3. Exercise: Setting Up Your Calendar
   4. Print Your Schedule
   5. Share Your Calendar
   6. Schedule a Meeting
      1. Schedule Resources
      2. Set Calendar Item Importance
      3. Schedule a Meeting from a Message
   7. Make Updates to Meetings
      1. Add Participants
   8. Cancel a Meeting
   9. Reply to a Meeting Invitation
   10. Schedule an Appointment
   11. Make Updates to an Appointment
   12. Create Calendar Groups
   13. Delete a Calendar
   14. Work with Calendar Items
       1. Forward an Item
       2. Add Color to Your Calendar
       3. Set Item Importance
       4. Configure a Reminder
       5. Search Your Calendar
       6. Share Meeting Notes
   15. Use Multiple Calendars
   16. Exercise: Scheduling a Meeting
5. Organizing Contacts
   1. Add, Delete, Import, and Print a Contact
   2. Update a Contact
      1. Share a Contact
      2. Attach Notes to Contacts
   3. Exercise: Adding and Updating a Contact
   4. Locate a Contact
   5. Sort Contacts
   6. Work with Contact Groups
      1. Add a Contact to a Group
      2. Update or Delete a Contact within a Group
      3. Add Notes to a Group
      4. Delete a Group
   7. Manage Multiple Address Books
   8. Perform a Mail Merge
   9. Exercise: Performing a Mail Merge
6. Working with Tasks and Notes
   1. Create a Task
   2. Print a Task
   3. Update a Task
   4. Search for Tasks
   5. Assign a Task
   6. Reply to a Task Request
   7. Track Tasks
   8. Change Your Task View
   9. Exercise: Working with Tasks
   10. Work with Notes
       1. Create and Manage Notes
       2. Create a Journal Entry
7. Using Signature and Themes
   1. Create a Signature
   2. Automatically Add a Signature to Messages
   3. Modify a Signature
   4. Format Outgoing Messages
   5. Create and Apply a Theme
   6. Exercise: Adding a Theme and Signature to Your Messages
8. Managing Your Inbox
   1. Search for Messages
      1. Search by Location
      2. Advanced Find
   2. Create Search Folders
   3. Sort Messages
      1. Sort By Conversation
   4. Add New Local Folders
   5. Move Messages between Folders
   6. Group Your Mailbox Items
   7. Filter Messages
   8. Organize Messages
      1. Apply Categories
      2. More Ways to Organize Your Messages
   9. Create and Manage Rules
      1. Edit or Delete Rules
   10. Exercise: Organizing Your Messages
   11. Manage Your Junk Email
       1. Block Specific Addresses
   12. Archive Your Messages
   13. Create an Outlook Data File
   14. Create a Quick Step
   15. Add Protection to Your Outgoing Messages
   16. Create Auto-Replies
   17. Exercise: Managing Your Mail by Creating a Quick Step
9. Working with Multiple Email Accounts
   1. Setting Up Multiple Accounts in Outlook
   2. Send Emails from Different Accounts
   3. POP vs IMAP Email Programs
   4. Exercise: Working with Multiple Email Accounts

Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Class Prerequisites

Experience in the following is required for this Microsoft Outlook class:

• Familiarity with using a personal computer, mouse, and keyboard.
• Comfortable in the Windows environment.

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Training for your Team

Length: 2 Days

• Private Class for your Team
• Online or On-location
• Customizable
• Expert Instructors

Request Pricing

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This course is composed of the following classes, which you can sign up for individually.

Introduction to Microsoft Outlook 2019
Next Class: Jun 6, 2019 10AM-5PM ET

Advanced Microsoft Outlook 2019
Next Class: Jun 20, 2019 10AM-5PM ET