Comprehensive Microsoft Outlook Training

Comprehensive Microsoft Outlook Training

Course Length: 2 days
Delivery Methods: Available as private class only
Course Benefits
  • Learn about the new features in Outlook
  • Learn about the Ribbon, Tabs, Groups, and Commands.
  • Explore the Backstage View.
  • Set up accounts and work with messages.
  • Work with calendars and contacts.
  • Learn to work with tasks and notes.
  • Learn to work with signatures and themes.
  • Manage your inbox including filtering, creating search folders, and archiving.
  • Work with multiple accounts.
Course Overview

This Microsoft Outlook training class provides students with the skills needed to start sending and responding to email using Outlook, as well as maintaining a Calendar, schedule meetings, and work with tasks and notes. In this Outlook course, you will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. You will also learn to customize your Outlook environment, Calendar, mail, folders, and also track, share, assign, and quickly locate various Outlook items. Finally, you will learn to personalize email, organize Outlook items, manage Outlook data files, share and link contacts, save and archive email, create forms, and work offline and remotely.

Microsoft Certified Partner

Webucator is a Microsoft Certified Partner for Learning Solutions (CPLS). Our curriculum has been tested and approved by ProCert Labs, the official tester of Microsoft courseware, and has been found to meet the highest industry standards of instructional quality.

Microsoft Silver Certified Partner
Course Outline
  1. The Outlook 2019 Interface
    1. Overview of the Outlook Interface
      1. More Features of the Outlook Interface
    2. The Ribbon
    3. Tabs, Groups, and Commands on the Ribbon
      1. Tabs on the Mail Ribbon
      2. Groups on the Mail Ribbon
      3. Tell Me
      4. Configure Views
      5. Commands on the Mail Ribbon
    4. Exercise: Exploring the Ribbon
    5. The Backstage View (File Menu)
      1. The Info Tab
      2. The Open and Export Tab
      3. The Save As Tab
      4. The Print Tab
      5. Office Account
      6. Options
    6. Exercise: Exploring the Backstage View
  2. Performing Popular Tasks in Outlook 2019
    1. Setting Up an Email Account
    2. Exercise: Setting Up an Email Account
    3. Open Email Messages
    4. Reply to and Forward Email Messages
      1. Include Original Messages with All Replies
      2. Change Quoted Text Color
      3. Using Cc and Bcc
      4. Redirect Replies
    5. Preview and Save an Attachment
    6. Exercise: Opening and Replying to a Message
    7. Print a Message
    8. Delete a Message
    9. Save a Message in an Alternate Format
    10. Delegate Access
    11. Exercise: Printing a Message
    12. Customize the Navigation Pane
  3. Working with Messages
    1. Compose a Message
      1. Set a Priority
      2. Mark as Private
      3. Quick Parts
      4. Change Text Formats
      5. Add Visuals
    2. Add an Attachment
      1. Set an Attachment Reminder
      2. Improvements to Attachments
    3. Add Voting Options
    4. Check Spelling and Grammar
    5. Format Text
      1. Use the Format Painter
      2. Apply a Style
      3. Check Accessibility
      4. Listen to and Dictate Your Email
    6. Use Microsoft Word to Edit Messages
    7. Insert a Hyperlink or Image in a Message
    8. Send a Message
      1. Request a Read Receipt
    9. Exercise: Creating and Sending a New Message
  4. Working with the Calendar
    1. Change Your Calendar View
    2. Set Up Availability Status
      1. Change the Calendar's Time Zone
      2. Local Weather Forecast
    3. Exercise: Setting Up Your Calendar
    4. Print Your Schedule
    5. Share Your Calendar
    6. Schedule a Meeting
      1. Set Reminders
      2. Schedule Resources
      3. Set Calendar Item Importance
      4. Schedule a Meeting from a Message
    7. Make Updates to Meetings
      1. Add Participants
    8. Cancel a Meeting
    9. Reply to a Meeting Invitation
    10. Schedule an Appointment
    11. Make Updates to an Appointment
    12. Create Calendar Groups
    13. Delete a Calendar
    14. Work with Calendar Items
      1. Forward an Item
      2. Add Color to Your Calendar
      3. Set Item Importance
      4. Configure a Reminder
      5. Search Your Calendar
      6. Share Meeting Notes
    15. Create and Add Calendars
    16. Exercise: Scheduling a Meeting
  5. Organizing Contacts
    1. Add, Delete, Import, and Print a Contact
    2. Update a Contact
      1. Share a Contact
      2. Attach Notes to Contacts
    3. Exercise: Adding and Updating a Contact
    4. Locate a Contact
    5. Sort Contacts
    6. Work with Contact Groups
      1. Add a Contact to a Group
      2. Update or Delete a Contact within a Group
      3. Add Notes to a Group
      4. Delete a Group
    7. Manage Multiple Address Books
    8. Perform a Mail Merge
    9. Exercise: Performing a Mail Merge
  1. Working with Tasks and Notes
    1. Create a Task
    2. Print a Task
    3. Update a Task
    4. Search for Tasks
    5. Assign a Task
    6. Reply to a Task Request
    7. Track Tasks
    8. Change Your Task View
    9. Exercise: Working with Tasks
    10. Work with Notes
      1. Create and Manage Notes
      2. Create a Journal Entry
  2. Using Signature and Themes
    1. Create a Signature
    2. Automatically Add a Signature to Messages
    3. Modify a Signature
    4. Format Outgoing Messages
    5. Create and Apply a Theme
    6. Exercise: Adding a Theme and Signature to Your Messages
  3. Managing Your Inbox
    1. Search for Messages
      1. Search by Location
      2. Advanced Find
    2. Create Search Folders
    3. Sort Messages
      1. Sort by Conversation
    4. Add New Local Folders
    5. Move Messages between Folders
    6. Group Your Mailbox Items
    7. Filter Messages
    8. Organize Messages
      1. The Clutter Feature
      2. Apply Categories
      3. More Ways to Organize Your Messages
    9. Create and Manage Rules
      1. Edit or Delete Rules
    10. Exercise: Organizing Your Messages
    11. Manage Your Junk Email
      1. Block Specific Addresses
    12. Archive Your Messages
    13. Create an Outlook Data File
    14. Create a Quick Step
    15. Add Protection to Your Outgoing Messages
    16. Create Auto-Replies
    17. Exercise: Managing Your Mail By Creating a Quick Step
  4. Working with Multiple Email Accounts
    1. Setting Up Multiple Accounts in Outlook
    2. Send Emails from Different Accounts
    3. POP vs. IMAP Email Programs
    4. Exercise: Working with Multiple Email Accounts
Class Materials

Each student will receive a comprehensive set of materials, including course notes and all the class examples.

Class Prerequisites

Experience in the following is required for this Microsoft Outlook class:

  • Familiarity with Windows.
Request a Private Class
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors
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Register for a Live Class

This course is composed of the following live classes, which you can sign up for individually.