Information Technology Management and Leadership Executive (ITMLE) Certification (ITL134)

The IT Management and Leadership Executive (ITMLE®) Certification class is designed for experienced IT Managers and IT Directors who aim to improve their job performance, prepare for higher management roles, and influence business strategy and decision-making. This intensive three-day workshop offers a dynamic mix of interaction and content aimed at mid-level IT executives in large organizations and CIOs of smaller IT shops. Participants will expand their understanding of the business aspects of IT, enhance strategic IT planning, and improve their leadership skills.

With the inclusion of the ITMLE® certification exam and a one-year subscription to our IT Leadership Growth Library at no extra cost, attendees will leave the course equipped to broaden their IT knowledge, foster a mentoring culture, optimize vendor management, and implement effective IT change. This course sets a solid foundation for IT leaders looking to advance their careers and enhance the value IT brings to their organizations.

1. Thinking Like a CIO
   1. Knowledge gathered
   2. Insights gained
   3. Changes in perspective
   4. Actionable items
2. IT’s (and your) four roles in the organization
   1. Observer
   2. Requestor
   3. Implementor
   4. Leader
3. Living in a Waterfall, Agile, Wagile world
   1. Methodological differences
   2. Political and leadership issues
   3. Effect of leading edge technologies
   4. Dealing with distance, time and culture
   5. Communication flash points
   6. Project coordination issues
   7. Job and skill implications
   8. Mixed methodology action plan
4. IT as an agent of change
   1. IT drivers of change
   2. Traditional change methodologies
   3. ERICA IT change framework
5. IT strategic planning and thinking
   1. Strategic thinking within IT
   2. Organizational thinking
   3. Strategic thinking process
   4. Strategic planning process
6. IT and organizational productivity
   1. Key productivity concepts
   2. Productivity enablers
   3. Creating an IT productivity culture
   4. Productivity amplifiers
   5. The productivity pyramid
7. IT governance
   1. IT governance
   2. IT demand governance
   3. IT risk management
   4. IT compliance
8. Data governance
   1. Data governance challenges
   2. Data quality and completeness
   3. Data quality dimensions
   4. Causes of data issues
   5. Data governance groups
9. Fostering IT innovation
   1. Enablers and drivers of IT innovation
   2. Design thinking
   3. Divergent and convergent problem solving
   4. Repurposing your intellectual property
   5. Building an innovation pipeline
   6. IT innovation and implementation life cycle
10. IT leadership’s role in AI
    1. AI techniques, types, and functionality
    2. IT-specific AI internal uses and benefits
    3. Key IT leadership questions about AI
11. Coaching, mentoring, and team development
    1. Managerial and technical skill enhancement
    2. Formal and informal training
    3. Mentoring your team
    4. 5D coaching process
    5. Virtual motivation, engagement and wellbeing
12. IT project and vendor negotiating
    1. Negotiation styles
    2. Negotiation preparations
    3. Negotiating strategies
    4. Dealing with difficult tactics

Each student receives a comprehensive set of materials, including course notes and all class examples.