Microsoft 365 Copilot User Enablement Specialist

Microsoft 365 Copilot User Enablement Specialist (MS-4007)

Course Length: 1 day
Delivery Methods: Multiple delivery options
Course Overview

Learn the knowledge and skills to drive enablement of Microsoft 365 Copilot across your organization. Explore effective strategies, including the Microsoft 365 Copilot user enablement framework to help you create and implement a robust adoption plan.

This course is designed for user enablement specialists, business leaders, managers, IT professionals, consultants, or anyone involved in the adoption of Microsoft Copilot 365 within their organization.

Course Benefits
  • Understand Microsoft 365 Copilot fundamentals – what it is, how it works, its core components, and Microsoft’s commitment to responsible AI.
  • Explore practical use cases across Microsoft 365 apps, including Word, Outlook, PowerPoint, Excel, and Teams, to compose, summarize, design, analyze, and collaborate more efficiently.
  • Empower users with Microsoft 365 Copilot Chat, helping them leverage conversational AI to access data and streamline workflows.
  • Apply best practices for using Microsoft 365 Copilot, including prompt-building techniques and strategies for working effectively with AI.
  • Develop a user enablement strategy using the Microsoft 365 Copilot enablement framework, focusing on people-first adoption, building champions and early adopters, and creating a community of practice.
  • Plan and execute a successful adoption program, including securing sponsorship, defining scenarios, setting success criteria and KPIs, assessing readiness, and onboarding employees.
  • Drive engagement and measure success by collecting feedback, analyzing user data, reviewing success measures, and reporting usage through the Microsoft 365 admin center.
  • Extend and optimize Microsoft 365 Copilot through continuous improvement, health service reviews, and business process transformation with Copilot Studio.
Available Delivery Methods
Public Class
Public expert-led online training from the convenience of your home, office or anywhere with an internet connection. Guaranteed to run .
Private Class
Private classes are delivered for groups at your offices or a location of your choice.
Microsoft Certified Partner

Webucator is a Microsoft Certified Partner. This class uses official Microsoft courseware and will be delivered by a Microsoft Certified Trainer (MCT).

Course Outline
  1. Introduction to Microsoft 365 Copilot
    1. What is Microsoft 365 Copilot?
    2. Explore how Microsoft 365 Copilot works
    3. Explore the core components of Microsoft 365 Copilot
    4. Examine how Microsoft is committed to responsible AI
  2. Explore the possibilities with Microsoft 365 Copilot
    1. Compose and summarize documents with Microsoft 365 Copilot in Word
    2. Summarize and draft emails with Microsoft 365 Copilot in Outlook
    3. Design captivating presentations with Microsoft 365 Copilot in PowerPoint
    4. Analyze and transform data with Microsoft 365 Copilot in Excel
    5. Elevate productivity with Microsoft 365 Copilot in Teams
    6. Empower your employees with Microsoft 365 Copilot Chat
  3. Optimize and extend Microsoft 365 Copilot
    1. Examine the art and science of working with AI
    2. Review best practices for using Microsoft 365 Copilot
    3. Examine how to build an effective prompt
    4. Review prompting best practices
    5. Extend Microsoft 365 Copilot
  4. Explore user enablement strategies for adopting Microsoft 365 Copilot
    1. Describe the importance of user enablement
    2. Describe the journey to becoming an AI-powered organization
    3. Describe the people first strategy
    4. Describe the Microsoft 365 Copilot user enablement framework
    5. Discover how a global organization empowered its employees by adopting Microsoft 365 Copilot
  5. Envision a successful adoption of Microsoft 365 Copilot
    1. Assemble your team
    2. Secure sponsors and stakeholders
    3. Create an AI council
    4. Define a strategy
    5. Identify and prioritize scenarios
    6. Define success criteria, KPIs and success measurement plan
    7. Assess your organization’s readiness
  6. Onboard and empower your employees to use Microsoft 365 Copilot efficiently
    1. Establish a Microsoft 365 Copilot Community of Practice
    2. Build your Champions and Early Adopters programs
    3. Build your engagement strategy
    4. Build your training strategy
  7. Drive value and maximize the impact of Microsoft 365 Copilot within your organization
    1. Collect and analyze feedback
    2. Review success measures and user survey results
    3. Measure and report Microsoft 365 Copilot usage
    4. Conduct health service reviews
  8. Extend and optimize Microsoft 365 Copilot in your organization
    1. Describe how to enhance Microsoft 365 Copilot
    2. Deliver business process transformation with Copilot Studio
Class Materials

Each student will receive a comprehensive set of materials, including course notes and all the class examples.

Class Prerequisites

Experience in the following is required for this Copilot class:

  • Basic understanding of Microsoft 365
  • Familiarity with organizational change management principles
  • Experience with deploying or managing enterprise software
  • Knowledge of employee training and engagement strategies
Live Public Class
$485.10 / student
Please select a class.
Live Private Class
  • Private Class for your Team
  • Live training
  • Online or On-location
  • Customizable
  • Expert Instructors
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