Explore Microsoft 365 Copilot Chat (MS-4023)
Learn what Microsoft 365 Copilot Chat is, how to access Copilot Chat experiences, and how to write effective prompts using best practices and Prompt Gallery.
Register or Request Training
- Private class for your team
- Live expert instructor
- Online or on‑location
- Customizable agenda
- Proposal turnaround within 1–2 business days
Course Overview
This course introduces Microsoft 365 Copilot Chat and how it can support your day-to-day work. You will learn how to access Copilot Chat experiences, use them effectively, and write prompts to get better results, including using best practices and the Microsoft Copilot Prompt Gallery.
Course Benefits
- Describe what Microsoft 365 Copilot Chat is and how it can help in daily work
- Access and navigate Microsoft 365 Copilot Chat experiences
- Use Microsoft 365 Copilot Chat effectively for common work scenarios
- Write effective prompts and apply prompting best practices
- Discover, share, and save prompts using the Microsoft Copilot Prompt Gallery
Delivery Methods
Delivered for your team at your site or online.
Microsoft Certified Partner
Webucator is a Microsoft Certified Partner. This class uses official Microsoft courseware and will be delivered by a Microsoft Certified Trainer (MCT).

Course Outline
- Get started with Microsoft 365 Copilot Chat
- Understand Microsoft 365 Copilot Chat
- Access Microsoft 365 Copilot Chat
- Utilize Microsoft 365 Copilot Chat
- Module assessment
- Write effective prompts to achieve optimal results
- Write an effective prompt
- Review prompting best practices
- Discover, share, and save prompts with Microsoft Copilot Prompt Gallery
Class Materials
Each student receives a comprehensive set of materials, including course notes and all class examples.
Class Prerequisites
Experience in the following would be useful for this Copilot class:
- Familiarity with using Microsoft 365 Copilot and other Microsoft 365 apps
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