Microsoft Private

Architecting agentic AI business solutions (AB-100T00)

3 days
CopilotAIDynamics 365Microsoft

Architect AI-powered business solutions on Microsoft platforms using agents, copilots, and generative AI, with focus on governance, trade-offs, and testing.

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  • Private class for your team
  • Live expert instructor
  • Online or on‑location
  • Customizable agenda
  • Proposal turnaround within 1–2 business days
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Course Overview

Architecting agentic AI business solutions is an advanced course for architects, senior consultants, and technical leaders responsible for planning, designing, and governing AI-powered enterprise solutions built on Microsoft platforms.

You will explore how to architect AI-powered business solutions that use agents, copilots, and generative AI to automate tasks, improve decision-making, and enhance employee and customer experiences. The course emphasizes architecture, trade-offs, governance, cost/benefit analysis, and lifecycle management rather than step-by-step configuration. It also serves as a practical architectural foundation prior to pursuing the AB-100 exam or implementing agentic AI solutions at scale.

Course Benefits

  • Apply architectural strategies to drive AI transformation using Microsoft platforms
  • Identify Microsoft AI technologies and out-of-the-box agent resources for business solutions
  • Analyze requirements and appropriate use of agents for automation, analytics, and decision-making
  • Evaluate data readiness for grounding (accuracy, relevance, timeliness, cleanliness, and availability)
  • Organize business solution data to support AI systems
  • Define testing metrics, validation criteria, and end-to-end test scenarios for AI-powered solutions
  • Validate effective Copilot prompt best practices and build a strategy for creating test cases using Copilot

Delivery Methods

Private Class
Delivered for your team at your site or online.

Microsoft Certified Partner

Webucator is a Microsoft Certified Partner. This class uses official Microsoft courseware and will be delivered by a Microsoft Certified Trainer (MCT).

Microsoft Certified Partner

Course Outline

  1. Introduction to agentic AI business solutions
    1. Drive AI transformation with architect strategies
    2. Explore Microsoft AI technologies for business
    3. Identify Microsoft AI technologies for business solutions
    4. Identify out-of-box Microsoft AI agent resources for business solutions
    5. Identify out-of-box Microsoft AI agents for business
    6. Module assessment
  2. Analyze requirements for AI-powered business solutions
    1. Assess the use of agents in task automation, data analytics, and decision-making
    2. Review data for grounding accuracy, relevance, timeliness, cleanliness, and availability
    3. Organize business solution data for AI systems
    4. Module assessment
  3. Manage testing AI-powered business solutions
    1. Recommend process metrics for testing AI agents
    2. Create validation criteria for custom AI models
    3. Validate effective Copilot prompt best practices
    4. Design end-to-end test scenarios for AI solutions using multiple Dynamics 365 apps
    5. Build a strategy for creating test cases using Copilot
    6. Module assessment

Class Materials

Each student receives a comprehensive set of materials, including course notes and all class examples.

Class Prerequisites

Experience in the following would be useful for this Copilot class:

  • Familiarity with Microsoft business applications (for example, Dynamics 365, Microsoft 365, or Power Platform)
  • Understanding of cloud concepts
  • Solution architecture fundamentals

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