CompTIA A+ (CTIA_A+)

This CompTIA A+ Certification Prep course (Exams 220-1201 and 220-1202) equips you with essential skills to install, configure, maintain, and troubleshoot computer systems, mobile devices, and software. You will also cover basic cybersecurity, customer support practices, and foundational cloud and virtualization concepts in multi-OS environments.

1. What Does an IT Specialist Do
   1. The Hero of Problem Solving
   2. The Troubleshooting Methodology
2. Installing Motherboards and Connectors
   1. Cables and Connectors
   2. Motherboards
   3. Legacy Cables
3. Installing System Devices
   1. Power Supplies and Cooling
   2. Storage Devices
   3. System Memory
   4. CPUs
   5. Challenge Lab: Troubleshoot Memory
4. Troubleshooting PC Hardware
   1. BIOS and UEFI
   2. Power and Disk Issues
   3. System and Display Issues
   4. Lab: Troubleshoot GPU
   5. Checkpoint Review
5. Comparing Local Networking Hardware
   1. Network Types
   2. Networking Hardware
   3. Lab: Connect Patch Panel Cables
   4. Network Cable Types
   5. Wireless Networking Types
6. Configuring Network Addressing and Internet Connections
   1. Internet Connection Types
   2. TCP/IP Concepts
   3. Network Communications
   4. Network Configuration Concepts
   5. Challenge Lab: Install a SOHO Network
7. Supporting Network Services
   1. Networked Host Services
   2. Internet and Embedded Appliances
   3. Troubleshoot Networks
   4. Checkpoint Review
8. Summarizing Virtualization and Cloud Concepts
   1. Client-Side Virtualization
   2. Cloud Concepts
9. Supporting Mobile Devices
   1. Mobile Devices and Peripherals
   2. Mobile Apps and Data
   3. Laptop Hardware
   4. Troubleshoot Mobile Devices
   5. Challenge Lab: Mobile Hardware Support
10. Supporting Print Devices
    1. Printers and Multifunction Devices
    2. Print Device Maintenance
    3. Troubleshoot Print Devices
    4. Checkpoint Review
11. Managing Support Procedures
    1. Documentation
    2. Professional Communication
    3. Types of Operating Systems
12. Configuring Windows
    1. Windows User Settings
    2. Windows System Settings
    3. Install and Configure Applications
    4. Cloud-Based Applications
13. Managing Windows
    1. Use Management Consoles
    2. Command-Line Tools
    3. Windows Networking
14. Supporting Windows
    1. Troubleshoot Windows Networking
    2. Remote Access Technologies
    3. Performance and Troubleshooting Tools
    4. Troubleshoot Windows OS Problems
15. Securing Windows
    1. Logical Security Concepts
    2. Windows Security Settings
    3. Windows Shares
16. Installing Operating Systems
    1. Windows Editions
    2. OS Installations and Upgrades
17. Supporting Other OS
    1. Linux Features
    2. Package and Network Management
    3. macOS Features
    4. Checkpoint Review
18. Configuring SOHO Network Security
    1. Attacks, Threats, and Vulnerabilities
    2. Wireless Security Protocols
    3. SOHO Router Security
    4. Additional Security Measures
19. Managing Security Settings
    1. Account Security
    2. Workstation Security
    3. Browser Security
    4. Troubleshoot Workstation Security
20. Supporting Mobile Software
    1. Mobile OS Security
    2. Troubleshoot Mobile OS and App Software
    3. Troubleshoot Mobile OS and App Security
    4. Checkpoint Review
21. Using Data Security
    1. Data Backup and Recovery
    2. Data Handling Best Practices
    3. Artificial Intelligence
22. Implementing Operational Procedures
    1. Change and Inventory Management
    2. Common Safety and Environmental Procedures
    3. Scripting Basics
    4. Checkpoint Review

Each student receives a comprehensive set of materials, including course notes and all class examples.

Experience in the following is required for this CompTIA class: