CompTIA A+ Part 2 (CTIA_APLUS_2)

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. This course follows after the A+ Part 1 course and prepares you for the A+ Core 2 exam 220-1101.

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 2 220-1102 Certification Exam.

1. Configuring Windows
   1. Configure Windows User Settings
   2. Configure Windows System Settings
2. Managing Windows
   1. Use Management Consoles
   2. Use Performance and Troubleshooting Tools
   3. Use Command-line Tools
3. Identifying OS Types and Features
   1. Explain OS Types
   2. Compare Windows Editions
4. Supporting Windows
   1. Perform OS Installations and Upgrades
   2. Install and Configure Applications
   3. Troubleshoot Windows OS Problems
5. Managing Windows Networking
   1. Manage Windows Networking
   2. Troubleshoot Windows Networking
   3. Configure Windows Security Settings
   4. Manage Windows Shares
6. Managing Linux and macOS
   1. Identify Features of Linux
   2. Identify Features of macOS
7. Configuring SOHO Network Security
   1. Explain Attacks, Threats, and Vulnerabilities
   2. Compare Wireless Security Protocols
   3. Configure SOHO Router Security
   4. Summarize Security Measures
8. Managing Security Settings
   1. Configure Workstation Security
   2. Configure Browser Security
   3. Troubleshoot Workstation Security Issues
9. Supporting Mobile Software
   1. Configure Mobile OS Security
   2. Troubleshoot Mobile OS and App Software
   3. Troubleshoot Mobile OS and App Security
10. Using Support and Scripting Tools
    1. Use Remote Access Technologies
    2. Implement Backup and Recovery
    3. Explain Data Handling Best Practices
    4. Identify Basics of Scripting
11. Implementing Operational Procedures
    1. Implement Best Practice Documentation
    2. Use Proper Communication Techniques
    3. Use Common Safety and Environmental Procedures

Each student receives a comprehensive set of materials, including course notes and all class examples.

Experience in the following is required for this CompTIA class: