This Problem Solving Skills for Professionals class examines the five steps in the problem-solving process and delves into what the learner should know to solve any problem that he or she may encounter. Students will examine the various methods for defining the problem, which is an often-overlooked but important first step in the process. From there, students will learn how to generate a solution, as well as come up with alternative solutions. They will look at how to implement their chosen solution, and then how to analyze that solution to determine if it is indeed the right one, as well as gather any lessons learned to apply to future problems.
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
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I came into the class with no experience with the tool. I left after 2 days feeling very confident that I can create...
Danielle Rowden, Acxiom
Downers Grove IL