Negotiation Skills Training

Managers and other professionals negotiate with vendors on price, delivery dates, service levels, and a myriad of other topics. They also negotiate with their peers on everything from budget allocations to who gets the office space overlooking the ocean. As a result, negotiation skills are a key element of organizational success, department success and individual career enhancement.

This Negotiation Skills training class describes negotiation styles, keys to successful negotiation, how to deal with difficult negotiation tactics, and other related topics.

Goals
  1. Learn about the basics of negotiation including why people hate to do it.
  2. Learn how to overcome your dislike of negotiating.
  3. Learn about the negotiation process and important concepts.
  4. Learn how to prepare for negotiating and important negotiating strategies.
  5. Learn how to handle the challenges that come with negotiating.
Outline
  1. Initial Thoughts
    1. What Is Negotiation?
    2. We All Negotiate at Home and Work
    3. Why People Hate to Negotiate
    4. Overcoming Dislike of Negotiation
    5. Finding Your Own Style
  2. Important Concepts
    1. Negotiation Process
    2. Win-Win, Win-Lose, and Lose-Win
    3. Distributive vs. Integrative Negotiation
    4. Competitive vs. Cooperative Negotiation
    5. Needs vs. Wants
    6. The Flinch
    7. Value of Flexibility
    8. Power of the Parking Lot
    9. BATNA, WATNA, and ZOPA
  3. Negotiation Styles
    1. Know Your Style and Opponents Style
    2. Avoidance
    3. Accommodating
    4. Assertive
    5. Aggressive
  4. Negotiation Preparations
    1. Value of Preparation
    2. Understand Want You're Negotiating
    3. Know Your Objectives
    4. Know Your Bottom Line
    5. Know Your Ability to Walk Away
    6. Rank List Your Priorities
    7. Know Your Potential Risks
    8. Learn Other Person's Needs and Wants
  5. Negotiating Strategies
    1. Compare Needs and Wants
    2. Look for Mutual Gain
    3. Invent Creative Options
    4. Negotiate Problem Not Person
    5. Trade Effectively
    6. Focus on Interests, Not Positions
    7. Use Objective Criteria
  6. Dealing with Difficult Tactics
    1. Aggression
    2. Threats
    3. Withdrawal
    4. Pressure for Quick Decision
    5. Nibbling
    6. Cries Poor
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Preparing for Class

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

What people say about our training

Excellent Advanced MS Access course!!!
Maja Shkolnik
Hydro One
The trainer was great! ALL of my questions were answered and examples followed for further clarity.
Elke Bacon
Baylor College of Medicine
This was my first time using Webucator. I really liked the personalized attention and that the instructor was able to incorporate my website into the classroom demos. It made it much easier to apply some of the concepts as it relates to how I will be using them.
Tammy Rosen
Fur-Get Me Not
An extraordinary web based training course. With knowledgeable instructors, excellent reference materials, and exceptional customer service. The entire experience leaves you with the question... when is my next class? Would definitely recommend to others. Thank you!
Gloria Torres
avatar holdings

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

61,415

Students who have taken Instructor-led Training

11,763

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.29

Students rated our trainers 9.29 out of 10 based on 29,277 reviews

Contact Us or call 1-877-932-8228