Negotiation Skills Training

Managers and other professionals negotiate with vendors on price, delivery dates, service levels, and a myriad of other topics. They also negotiate with their peers on everything from budget allocations to who gets the office space overlooking the ocean. As a result, negotiation skills are a key element of organizational success, department success and individual career enhancement.

This Negotiation Skills training class describes negotiation styles, keys to successful negotiation, how to deal with difficult negotiation tactics, and other related topics.

Goals
  1. Learn about the basics of negotiation including why people hate to do it.
  2. Learn how to overcome your dislike of negotiating.
  3. Learn about the negotiation process and important concepts.
  4. Learn how to prepare for negotiating and important negotiating strategies.
  5. Learn how to handle the challenges that come with negotiating.
Outline
  1. Initial Thoughts
    1. What Is Negotiation?
    2. We All Negotiate at Home and Work
    3. Why People Hate to Negotiate
    4. Overcoming Dislike of Negotiation
    5. Finding Your Own Style
  2. Important Concepts
    1. Negotiation Process
    2. Win-Win, Win-Lose, and Lose-Win
    3. Distributive vs. Integrative Negotiation
    4. Competitive vs. Cooperative Negotiation
    5. Needs vs. Wants
    6. The Flinch
    7. Value of Flexibility
    8. Power of the Parking Lot
    9. BATNA, WATNA, and ZOPA
  3. Negotiation Styles
    1. Know Your Style and Opponents Style
    2. Avoidance
    3. Accommodating
    4. Assertive
    5. Aggressive
  4. Negotiation Preparations
    1. Value of Preparation
    2. Understand Want You're Negotiating
    3. Know Your Objectives
    4. Know Your Bottom Line
    5. Know Your Ability to Walk Away
    6. Rank List Your Priorities
    7. Know Your Potential Risks
    8. Learn Other Person's Needs and Wants
  5. Negotiating Strategies
    1. Compare Needs and Wants
    2. Look for Mutual Gain
    3. Invent Creative Options
    4. Negotiate Problem Not Person
    5. Trade Effectively
    6. Focus on Interests, Not Positions
    7. Use Objective Criteria
  6. Dealing with Difficult Tactics
    1. Aggression
    2. Threats
    3. Withdrawal
    4. Pressure for Quick Decision
    5. Nibbling
    6. Cries Poor
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

What people say about our training

I've had great experiences with Webucator classes. The instructors are great and are very helpful. I feel I've gotten my money's worth with each class.
Kim Sanders
Columbus Metropolitan Library
Great class! Learned a great deal of useful tips & techniques.
Janet Dobbs
Motorola
In depth training. The instructor focuses on what you want or need to learn. Training is as fast or slow paced as you need it to go.
Dianna Carter
NOAA NMFS
This course gave me a powerful understanding that will start a new journey in my current employment! I will be taking more courses. Thanks Webucator!
Jared Pope
ADT

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

61,799

Students who have taken Instructor-led Training

11,794

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.29

Students rated our trainers 9.29 out of 10 based on 28,764 reviews

Contact Us or call 1-877-932-8228