Negotiation Skills for IT Professionals

IT managers negotiate with vendors about price, delivery dates, service levels, and a myriad of other topics. They also negotiate with their business users on everything from budget to software application features. As a result, negotiation skills are a key element of both IT organizational success and individual professional career development.

This Negotiation Skills for IT Professionals training class describes negotiation styles, keys to successful negotiation, how to deal with difficult negotiation tactics, and other related topics specific to IT.

Location

Public Classes: Delivered live online via WebEx and guaranteed to run . Join from anywhere!

Private Classes: Delivered at your offices , or any other location of your choice.

Course Topics
  1. Understand key negotiation strategies and tactics that are essential for IT Professionals.
  2. Gain insights into proper negotiation preparation.
  3. Acquire a life skill you can use at work and home.
Outline
  1. Important Concepts for IT Professionals
    1. Win-Win, Win-Lose, and Lose-Win
    2. Distributive vs. Integrative Negotiation
    3. Competitive vs. Cooperative Negotiation
    4. Needs vs. Wants
  2. Negotiation Preparations
    1. Understand What You're Negotiating
    2. Know Your Objectives
    3. Know Your Bottom Line
    4. Know Your Ability to Walk Away
  3. Negotiation Strategies
    1. Look for Mutual Gain
    2. Invent Creative Options
    3. Negotiate the Problem Not the Person
    4. Trade Effectively
  4. Handling Difficult Tactics and Advantages/Disadvantages
    1. Threats, Withdrawal, Pressure
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

What people say about our training

As someone who uses PowerPoint but never had the time to really learn how valuable this resource can be, I was able to take this class and walk away feeling very confident in my abilities in PowerPoint. The instructor was an incredible teacher and great resource! The time she took to make sure I understood everything was fantastic and we went at a pace that was quick enough for us to cover all the material but also slow enough that I was able to retain it! My only fear is now that everyone in my company will be leaning on me to help them do their Power Point presentations!!! Thank you again for a superb course!
Chris Deigan
Cord Blood Registry
Great virtual training, as good as being in a classroom!
Patricia Avitia
TX DFPS
A wonderful way to learn and practice new skills.
Julie Cudmore
eXpress Postal Options Int'l
This is a Great Course. The instructor really helped me learn new ways to use MS Word.
Neal Murty
UNC Hospital Chapel Hill NC

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