This Working with Difficult People training class teaches students to recognize and address situations with peers, staff, and supervisors that result from problematic behavior. Students will be introduced to strategies that proactively set the stage for a problem-free work environment and minimize the negative impact of difficult behaviors. Students will discover tools and techniques that promote realistic expectations, maintain a peaceful working environment, encourage constructive feedback, and help resolve conflict when it arises.
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
No cancelation for low enrollment
GSA schedule pricing
Students who have taken Live Online Training
Organizations who trust Webucator for their training needs
Satisfaction guarantee and retake option
Students rated our Working with Difficult People trainers 8.33 out of 10 based on 10 reviews
I thought the presentation was great- I loved the fact that I was the only person in the class.
Laurie Byrd, Shea Family @ Home
El Cajon CA
Louise Garcia, US Equal Employment Opportunity Commission
As a small business we pride ourself on customer service. I received top rate customer service from the instructor that I had. I will definitely take more classes offered.
Karen McNeill, All Coast Therapy
Lady Lake FL
The instructor is excellent, thorough and pleasant. You will learn a lot more than expected.
Anna Tai, American Airlines
Fort Worth TX