This Working with Difficult People training class teaches students to recognize and address situations with peers, staff, and supervisors that result from problematic behavior. Students will be introduced to strategies that proactively set the stage for a problem-free work environment and minimize the negative impact of difficult behaviors. Students will discover tools and techniques that promote realistic expectations, maintain a peaceful working environment, encourage constructive feedback, and help resolve conflict when it arises.
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
I thought the presentation was great- I loved the fact that I was the only person in the class.
Laurie Byrd, Shea Family @ Home
El Cajon CA
Louise Garcia, US Equal Employment Opportunity Commission
These web courses are a nice and effective approach to business training.
Robert Stevens, SonyDADC
Terre Haute IN
Excellent training for an organization. Staff left the training with positive comments and stating "I'm glad I have the tools needed to communicate better".
Chel Nelson, Sinclair Systems International, LLC
Peachtree City GA
No cancelation for low enrollment
GSA schedule pricing
Students who have taken Instructor-led Training
Organizations who trust Webucator for their Instructor-led training needs
Satisfaction guarantee and retake option
Students rated our Working with Difficult People trainers 9.09 out of 10 based on 22 reviews