Life as a Technical Manager

This Life as a Technical Manager training class class covers the key information needed by new and would-be technical managers to help assure their success. Topics include the challenges of moving to a technical management role, delegation, the importance of process and standards, and various other essential technology management topics.

Location

Public Classes: Delivered live online via WebEx and guaranteed to run . Join from anywhere!

Private Classes: Delivered at your offices , or any other location of your choice.

Goals
  1. Gain a detailed understanding of the IT manager role.
  2. Learn techniques for task delegation to technical staff.
  3. Gain knowledge of IT business and production processes.
  4. Implement philosophies and techniques for managing multiple project simultaneously.
Outline
  1. Personal Growth
    1. Moving from Technician to Technical Manager
    2. New Required Skills and Challenges
    3. Maintaining Your Technical Skill
    4. Leading the Work versus Doing the Work
  2. Delegation
    1. Delegation and Relying on Your Team's Ability
    2. Handing Off Your Old Responsibilities and Letting Your Staff Do the Work
    3. Developing Confidence in Your Team
  3. >Managing IT
    1. The Importance of Process
    2. Maintaining Hardware and Software Standards
    3. Surviving a Technical Audit
    4. Disaster Recovery and Business Continuity Planning
    5. Dealing with Contradictory IT Goals
  4. Managing Projects
    1. Project Estimation and Defining Project Resources vs. Maintenance Resources
    2. Project Prioritization and Managing Project Portfolios
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

What people say about our training

Instructor is a great teacher - very engaging, and patient.
Anjelica Grant
Friendship Public Charter School
The two courses I took this week were great. The interactive classroom delivery and the amount of content was a great help to being able to absorb the most that I could and learn more than I had expected.
Michael Schuler
Schuler Shoes
Great Course, great instructor. I would recommend this for anyone trying to learn PHP.
Wendy Mackay
Astor & Sanders Corporation
Instructor is great and very well versed in all things Adobe! Webucator classes allow me to continue to develop skills for work without having to be in a classroom environment!
Judith Scifres
Peterson AFB

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Satisfaction guarantee and retake option

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Students rated our trainers 9.29 out of 10 based on 29,583 reviews

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