Life as a Technical Manager

This Life as a Technical Manager training class class covers the key information needed by new and would-be technical managers to help assure their success. Topics include the challenges of moving to a technical management role, delegation, the importance of process and standards, and various other essential technology management topics.

Goals
  1. Gain a detailed understanding of the IT manager role.
  2. Learn techniques for task delegation to technical staff.
  3. Gain knowledge of IT business and production processes.
  4. Implement philosophies and techniques for managing multiple project simultaneously.
Outline
  1. Personal Growth
    1. Moving from Technician to Technical Manager
    2. New Required Skills and Challenges
    3. Maintaining Your Technical Skill
    4. Leading the Work versus Doing the Work
  2. Delegation
    1. Delegation and Relying on Your Team's Ability
    2. Handing Off Your Old Responsibilities and Letting Your Staff Do the Work
    3. Developing Confidence in Your Team
  3. >Managing IT
    1. The Importance of Process
    2. Maintaining Hardware and Software Standards
    3. Surviving a Technical Audit
    4. Disaster Recovery and Business Continuity Planning
    5. Dealing with Contradictory IT Goals
  4. Managing Projects
    1. Project Estimation and Defining Project Resources vs. Maintenance Resources
    2. Project Prioritization and Managing Project Portfolios
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

What people say about our training

This was a very informative class. I've been an admin for 20 years and while I knew several things covered, it was well worth my time for the things I DIDN'T know.
Casandra Zessin
Farnsworth Group, Inc.
This is a great way to take a computer course. I found it more effective than classroom instruction.
Jay Oken
Directory Solutions, Inc.
I cannot stress enough how helpful this course was! I came into this training not knowing much about the product. Now I feel confident that I can accomplish my company's tasks.
Joe Philippus
Aspect
The company was very organized in making sure I had the material and the headset as well as my computer set up so the course would run smoothly.
April Sedgwick
LISI Broker

No cancelation for low enrollment

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Registered Education Provider (R.E.P.)

GSA schedule pricing

61,019

Students who have taken Instructor-led Training

11,714

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.29

Students rated our trainers 9.29 out of 10 based on 28,956 reviews

Contact Us or call 1-877-932-8228