Life as a Technical Manager

This Life as a Technical Manager training class class covers the key information needed by new and would-be technical managers to help assure their success. Topics include the challenges of moving to a technical management role, delegation, the importance of process and standards, and various other essential technology management topics.

Goals
  1. Gain a detailed understanding of the IT manager role.
  2. Learn techniques for task delegation to technical staff.
  3. Gain knowledge of IT business and production processes.
  4. Implement philosophies and techniques for managing multiple project simultaneously.
Outline
  1. Personal Growth
    1. Moving from Technician to Technical Manager
    2. New Required Skills and Challenges
    3. Maintaining Your Technical Skill
    4. Leading the Work versus Doing the Work
  2. Delegation
    1. Delegation and Relying on Your Team's Ability
    2. Handing Off Your Old Responsibilities and Letting Your Staff Do the Work
    3. Developing Confidence in Your Team
  3. >Managing IT
    1. The Importance of Process
    2. Maintaining Hardware and Software Standards
    3. Surviving a Technical Audit
    4. Disaster Recovery and Business Continuity Planning
    5. Dealing with Contradictory IT Goals
  4. Managing Projects
    1. Project Estimation and Defining Project Resources vs. Maintenance Resources
    2. Project Prioritization and Managing Project Portfolios
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

What people say about our training

This was my first online class with Webucator. I'm sure it won't be my last.
Robert Hawthorne
Firebox Training
As a fairly new PowerPoint user with very little previous knowledge other than on the job training, this course was very informative. The content and presentation were easy to follow. The instructor was very knowledgeable and thorough. I look forward to attending the Advanced course as well!
Dianne M Musser
Surescripts, LLC.
Well worth the money. The materials and trainer exemplified enthusiasm and knowledge about the subject matter.
Jennifer Stanley
Albany International Corp
The instructor made the Microsoft Project professional class the best computer software class I have ever taken.
Vanessa Adams
DoD OIG

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