Life as a Technical Manager

This Life as a Technical Manager training class class covers the key information needed by new and would-be technical managers to help assure their success. Topics include the challenges of moving to a technical management role, delegation, the importance of process and standards, and various other essential technology management topics.

Goals
  1. Gain a detailed understanding of the IT manager role.
  2. Learn techniques for task delegation to technical staff.
  3. Gain knowledge of IT business and production processes.
  4. Implement philosophies and techniques for managing multiple project simultaneously.
Outline
  1. Personal Growth
    1. Moving from Technician to Technical Manager
    2. New Required Skills and Challenges
    3. Maintaining Your Technical Skill
    4. Leading the Work versus Doing the Work
  2. Delegation
    1. Delegation and Relying on Your Team's Ability
    2. Handing Off Your Old Responsibilities and Letting Your Staff Do the Work
    3. Developing Confidence in Your Team
  3. >Managing IT
    1. The Importance of Process
    2. Maintaining Hardware and Software Standards
    3. Surviving a Technical Audit
    4. Disaster Recovery and Business Continuity Planning
    5. Dealing with Contradictory IT Goals
  4. Managing Projects
    1. Project Estimation and Defining Project Resources vs. Maintenance Resources
    2. Project Prioritization and Managing Project Portfolios
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

What people say about our training

Fantastic Instructor. I did not think an online course could be this fun.
Ahmed Shariff
Katz Group Canada
I needed Adobe Flash training on short notice and was excited when I saw that the class would run with only one person enrolled. That meant I could get the training I needed immediately. Getting one-on-one instruction was a bonus!
Alexandra Smith
Northwestern Michigan College
Best on-line training class I have ever attended.
Phillip Murphy
U.S. Postal Service
By far the best Web-based education system out there - fairly priced, easy to use and comes with an array of course selections.
Laura Oppenheimer
Torus

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Satisfaction guarantee and retake option

9.29

Students rated our trainers 9.29 out of 10 based on 29,178 reviews

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