Email Etiquette Training

  4.9 out of 5 - Read Testimonials

This E-mail Etiquette training course teaches students how to use e-mail effectively. Course activities include writing effective messages, using the subject line effectively, considering your recipient, managing e-mail volume, attaching files, preparing for recipient reactions, and using emoticons effectively.

Students also learn about the differences between writing online and traditional paper-based writing, achieving e-mail message objectives, using correct punctuation, constructing effective sentences and paragraphs, editing e-mail messages, and using active voice in writing.

Goals
  1. Learn how to use e-mail effectively.
  2. Learn to write effective e-mail messages.
  3. Learn how to manage e-mail volume.
  4. Learn about the differences between writing online and traditional paper-based writing.
  5. Learn how to attach files to an e-mail.
  6. Learn to use emoticons effectively in e-mail.
Outline
  1. E-mail basics
    1. E-mail characteristics
    2. E-mail programs
    3. When to use e-mail
    4. Writing an e-mail message
  2. E-mail policies
    1. Company policies
    2. Copyright laws, viruses, and liability
  3. E-mail features and security
    1. Features of an e-mail program
    2. Securing e-mail
  4. E-mail messages
    1. Message headers
    2. E-mail message body
  5. E-mail effectiveness
    1. E-mail recipients
    2. Message management
  6. Netiquette guidelines
    1. Netiquette style
    2. Emoticons and abbreviations
  7. Composing online correspondence
    1. Online communication
    2. Language and punctuation
    3. Efficient writing habits
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

Training for Yourself

$245.00 or 1 vouchers

Upcoming Classes

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  • Live Online Training
  • For Individuals
  • Expert Instructors
  • Guaranteed to Run
  • 100% Free Re-take Option
  • 1-minute Video

What people say about our training

World Class Service.
Mike Egler
Veolia
I enjoyed the pace of the course work. The teacher was great.
Ronald Francois
OraSure Technologies
E-mail Etiquette is well worth the time spent! The instructor is very articulate and has a plethora of knowledge on grammar that helps in the understanding of how to compose a good e-mail!
Cheryl Ann Cooke
Space & Naval Warfare Systems Center Pacific
I very much enjoyed this class, and I look forward to taking more classes with Webucator. Thanks for not cancelling classes even if there is only 1 student!
Kari Kulmer
Calista Corporation

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

61,268

Students who have taken Instructor-led Training

11,739

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.89

Students rated our Email Etiquette Training trainers 9.89 out of 10 based on 20 reviews

Contact Us or call 1-877-932-8228