This Customer Service training class teaches the basics of customer service and translates that knowledge into practical application. Students will come away from this class knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. Students will learn the difference between internal and external customers and will learn how the development and implementation of a comprehensive customer service policy promotes consistency in how customers are treated and keeps customers happy.
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
No cancelation for low enrollment
GSA schedule pricing
Students who have taken Live Online Training
Organizations who trust Webucator for their training needs
Satisfaction guarantee and retake option
Students rated our Customer Service Training trainers 9.44 out of 10 based on 8 reviews
Happy Together with Webucator!!
Jason Quintana, OpenTV
Well structured and a fun environment to learn something new!
Kay Anna Boykin, YourIT
This course was amazing. The instructor was great. She allowed lots of interaction with her and she was a true teacher.
Kimberlie Frazier, CEC Entertainment
The class is a must have if you are a loyal employee looking to improve productivity within your organization.
Sheila Lofton, The Permanente Medical Group