Collaborative Consulting Skills for IT

For IT to deliver superior consulting-level results to the organization it serves, IT employees at all levels of the organization must understand how to effectively blend their technical expertise with superior communication and collaborative skills, in a wide variety of situations and with multiple stake-holder personality styles, who have varying needs and wants.

This Collaborative Consulting Skills for IT training class is specifically designed to provide technical professionals with the tools needed to provide this high level of business acumen and proactive business participation.

Goals
  1. Understand SERVE consulting methodology.
  2. Develop techniques for building client trust and long-term relationships.
  3. Learn ways to build your professional reputation.
  4. Learn novel approaches to communicating with internal clients and others.
Outline
  1. Understand and Apply Five Step Consulting Model
    1. Setting up a Relationship
    2. Establishing Needs
    3. Recommending Solutions
    4. Valuing Objections
    5. Executing - Next Steps
  2. Understanding Stakeholders Needs
  3. Demonstrating Superior Communication
  4. Developing a Personal Reputation as Trusted Advisor
  5. Using Interview Techniques to Uncover Needs
  6. Successfully Manage Expectations
  7. Inspiring Long-term Loyalty
  8. Building Collaborative and Team Relationships
  9. Food for Thought
  10. Various Mini Case Scenarios that Help Illustrate Pains and Payoffs
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

Training for Yourself

$595.00 or 1 vouchers

Upcoming Live Online Classes

  • See More Classes

Please select a class.
  • Live Online Training
  • For Individuals
  • Expert Instructors
  • Guaranteed to Run
  • 100% Free Re-take Option
  • 1-minute Video

What people say about our training

I highly recommend this course and the instructor.
Tom Swafford
TekPro Services
The instructor was great. The pace of the class was perfect.
Kelly Hayes
Methodist Hospital for Surgery
Very good class. I learned a lot of things from the class.
Jessena Briscoe
United States Postal Service
Instructor was great because even though I made a mistake she understood what I was trying to do and could address why that didn't work. She also provided additional examples to help clarify things that we had questions about. The additional examples were very helpful.
Jennifer Kotch
hach

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

61,492

Students who have taken Instructor-led Training

11,770

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

10.00

Students rated our Collaborative Consulting Skills for IT trainers 10.00 out of 10 based on 2 reviews

Contact Us or call 1-877-932-8228