Collaborative Consulting Skills for IT

For IT to deliver superior consulting-level results to the organization it serves, IT employees at all levels of the organization must understand how to effectively blend their technical expertise with superior communication and collaborative skills, in a wide variety of situations and with multiple stake-holder personality styles, who have varying needs and wants.

This Collaborative Consulting Skills for IT training class is specifically designed to provide technical professionals with the tools needed to provide this high level of business acumen and proactive business participation.

Goals
  1. Understand SERVE consulting methodology.
  2. Develop techniques for building client trust and long-term relationships.
  3. Learn ways to build your professional reputation.
  4. Learn novel approaches to communicating with internal clients and others.
Outline
  1. Understand and Apply Five Step Consulting Model
    1. Setting up a Relationship
    2. Establishing Needs
    3. Recommending Solutions
    4. Valuing Objections
    5. Executing - Next Steps
  2. Understanding Stakeholders Needs
  3. Demonstrating Superior Communication
  4. Developing a Personal Reputation as Trusted Advisor
  5. Using Interview Techniques to Uncover Needs
  6. Successfully Manage Expectations
  7. Inspiring Long-term Loyalty
  8. Building Collaborative and Team Relationships
  9. Food for Thought
  10. Various Mini Case Scenarios that Help Illustrate Pains and Payoffs
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

What people say about our training

I had an excellent training experience with Webucator. The process, trainer and material met and exceeded my expectations. I plan to use Webucator for future courses.
Willam Bess
Servidyne
Great way to get that extra edge in formula and parameter setting functionality - this should be required training for anyone using Crystal!
Nancy Fernandes
BayCoast Bank
I was very impressed with both the quality of the material and the excellence of the presenter. I felt like I was studying with a friend.
Lisa Griffin
Burr Pilger Mayer, Inc
Webucator courses are an excellent learning tool for improving your technical skills. The teachers have incredible work experiences making the training material relevant for today's increasingly complex work assignments.
Maria Costa
Verizon Wireless

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

62,326

Students who have taken Instructor-led Training

11,815

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.44

Students rated our Collaborative Consulting Skills for IT trainers 9.44 out of 10 based on 4 reviews

Contact Us or call 1-877-932-8228