Collaborative Consulting Skills for IT

For IT to deliver superior consulting-level results to the organization it serves, IT employees at all levels of the organization must understand how to effectively blend their technical expertise with superior communication and collaborative skills, in a wide variety of situations and with multiple stake-holder personality styles, who have varying needs and wants.

This Collaborative Consulting Skills for IT training class is specifically designed to provide technical professionals with the tools needed to provide this high level of business acumen and proactive business participation.

Location

Public Classes: Delivered live online via WebEx and guaranteed to run . Join from anywhere!

Private Classes: Delivered at your offices , or any other location of your choice.

Goals
  1. Understand SERVE consulting methodology.
  2. Develop techniques for building client trust and long-term relationships.
  3. Learn ways to build your professional reputation.
  4. Learn novel approaches to communicating with internal clients and others.
Outline
  1. Understand and Apply Five Step Consulting Model
    1. Setting up a Relationship
    2. Establishing Needs
    3. Recommending Solutions
    4. Valuing Objections
    5. Executing - Next Steps
  2. Understanding Stakeholders Needs
  3. Demonstrating Superior Communication
  4. Developing a Personal Reputation as Trusted Advisor
  5. Using Interview Techniques to Uncover Needs
  6. Successfully Manage Expectations
  7. Inspiring Long-term Loyalty
  8. Building Collaborative and Team Relationships
  9. Food for Thought
  10. Various Mini Case Scenarios that Help Illustrate Pains and Payoffs
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

What people say about our training

I came in with questions and the instructor took the time to go over those areas with extra care when they were addressed within the curriculum. I also had a question that was not intended to be covered, but she still took the time to go over the topic with me and explain it as thoroughly as if it were part of the course!
Amanda Furtado
Nantucket Community Sailing
Instructor was engaging and fun. Full of info and able to convey it well. I enjoyed the class.
Aaron Harvey
Riverside Health System
A semester's worth of class in one solid, easy-to-follow, day!
Nathan Woolard
University of Central Oklahoma
The instructor was excellent and was able to challenge experienced programmers while keeping beginners equally engaged. His passion for the material was inspirational.
Jay Smith
The Ohio State University

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

64,155

Students who have taken Instructor-led Training

11,950

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.44

Students rated our Collaborative Consulting Skills for IT trainers 9.44 out of 10 based on 4 reviews

Contact Us or call 1-877-932-8228