Collaborative Consulting Skills for IT

For IT to deliver superior consulting-level results to the organization it serves, IT employees at all levels of the organization must understand how to effectively blend their technical expertise with superior communication and collaborative skills, in a wide variety of situations and with multiple stake-holder personality styles, who have varying needs and wants.

This Collaborative Consulting Skills for IT training class is specifically designed to provide technical professionals with the tools needed to provide this high level of business acumen and proactive business participation.

Location

Public Classes: Delivered live online via WebEx and guaranteed to run . Join from anywhere!

Private Classes: Delivered at your offices , or any other location of your choice.

Goals
  1. Understand SERVE consulting methodology.
  2. Develop techniques for building client trust and long-term relationships.
  3. Learn ways to build your professional reputation.
  4. Learn novel approaches to communicating with internal clients and others.
Outline
  1. Understand and Apply Five Step Consulting Model
    1. Setting up a Relationship
    2. Establishing Needs
    3. Recommending Solutions
    4. Valuing Objections
    5. Executing - Next Steps
  2. Understanding Stakeholders Needs
  3. Demonstrating Superior Communication
  4. Developing a Personal Reputation as Trusted Advisor
  5. Using Interview Techniques to Uncover Needs
  6. Successfully Manage Expectations
  7. Inspiring Long-term Loyalty
  8. Building Collaborative and Team Relationships
  9. Food for Thought
  10. Various Mini Case Scenarios that Help Illustrate Pains and Payoffs
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

What people say about our training

Great Course for a "newbie" or someone needing a refresher.
Jake Hofer
DocuTAP
The class is a must have if you are a loyal employee looking to improve productivity within your organization.
Sheila Lofton
The Permanente Medical Group
The goal was to improve my current SQL skills and apply them in PL/SQL to comprehend and execute PL/SQL code, and I feel that was met and surpassed in these 4 days.
Ricardo Grande
Florida Gulf Coast University
Incredibly helpful! I would recommend Webucator to anyone seeking to learn a software program. I wish I had learned other programs this way.
Sheryl Wolk
n/a

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

63,434

Students who have taken Instructor-led Training

11,890

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.44

Students rated our Collaborative Consulting Skills for IT trainers 9.44 out of 10 based on 4 reviews

Contact Us or call 1-877-932-8228