Advanced Inter-Personal Communication Training

  4.6 out of 5 based on 61 Ratings

This Advanced Inter-Personal Communication training course teaches students about interpersonal communication styles and techniques. Students learn how to ask and answer questions, use nonverbal communication, give feedback, and empower employees. Students also learn how to communicate with individuals who hold different positions in an organization, such as peers, supervisors, subordinates, and customers/vendors.

Course activities cover promoting ideas, handling negotiations, and dealing with human resource issues. Students identify an organization's culture, discuss how communication can perpetuate a culture, define a cultural network, and explore ways to take advantage of a cultural network.


Public Classes: Delivered live online via WebEx and guaranteed to run . Join from anywhere!

Private Classes: Delivered at your offices , or any other location of your choice.

Course Topics
  1. Learn about interpersonal communication styles and techniques.
  2. Learn communication styles and methods.
  3. Learn about verbal and nonverbal communication.
  4. Learn about the importance of first impressions.
  5. Learn to give feedback and empower employees.
  6. Learn to communicate with peers, supervisors, and subordinates.
  7. Learn to communicate with customers and vendors.
  8. Learn about interpersonal communication styles and techniques.
  1. Communication styles and methods
    1. Communication styles
    2. Verbal and nonverbal communication
  2. First impression and building rapport
    1. The importance of first impression
    2. Communicating to build rapport
    3. Building positive relationships
  3. Building relationships through feedback
    1. Importance of providing feedback
    2. Providing feedback
  4. Supervisors
    1. Understanding supervisor styles
    2. Handling human resource issues
  5. Colleagues and subordinates
    1. Communicating with colleagues
    2. Communicating with subordinates
  6. Customers and vendors
    1. Communicating with customers
    2. Communicating with vendors
  7. Organizational culture
    1. Understanding organizational cultures
    2. Cultural networks
    3. Managing physical culture
    4. Managing emotional culture
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

What people say about our training

My training course was very informative. I can definitely take these tips and implement them in my workplace.
Monica Soler
I highly recommend the experience!
Kent Smith
Florida Fish and Wildlife Conservation Commission
It was a great course. Very well done. Loved everything about it.
Luise McCaffrey
User friendly and well structured.
Yang Luo

No cancelation for low enrollment

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Registered Education Provider (R.E.P.)

GSA schedule pricing


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Satisfaction guarantee and retake option


Students rated our Advanced Inter-Personal Communication Training trainers 9.29 out of 10 based on 61 reviews

Contact Us or call 1-877-932-8228