This Running Effective Meetings training course teaches students about planning, participating in, and concluding successful meetings. Students learn how to establish the purpose and agenda of a meeting, facilitate participants' progress toward the meeting goals, improve their leadership abilities, facilitate situation analysis, brainstorming, and decision making, foster creative thinking, manage conflict among meeting participants. Course activities also cover building a positive climate during a meeting and following best practices of verbal and nonverbal communication.

This Problem Solving Skills for Professionals class examines the five steps in the problem-solving process and delves into what the learner should know to solve any problem that he or she may encounter. Students will examine the various methods for defining the problem, which is an often-overlooked but important first step in the process. From there, students will learn how to generate a solution, as well as come up with alternative solutions. They will look at how to implement their chosen solution, and then how to analyze that solution to determine if it is indeed the right one, as well as gather any lessons learned to apply to future problems.

The Apple® iPad® is rapidly becoming a powerful and valued business tool for use in the office and on the go when you're away from the office. When you integrate your iPad with regular business practices, you can get seamless access to email, the Internet, calendaring and messaging, local and cloud-based files, and additional add-on productivity apps that you'll quickly and easily discover and begin including in your working day. As you travel through this Apple iPad training class, your journey will begin with setting up your iPad, followed by basic features, and then you'll begin to expand your knowledge into the many useful features that make your iPad such an exciting experience.

This course is intended for business professionals in a variety of roles such as sales, IT support, general management, etc., who are new iPad users and need to utilize the iPad device to access, create and share information; connect to business and public networks and resources; and perform general work tasks productively and efficiently from a variety of locations and varying levels of network connectivity.