WEBVTT

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In this presentation,
I'm going to show you

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how to find instructions
for setting up

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your course; navigate
through your course;

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let us know how you're doing as
you proceed through the course;

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and get help from the
instructor when you need it.

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Please watch this entire video
before starting your course,

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as understanding how
everything works will make

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your experience much better.

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Note that you can always
rewatch this video

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by clicking the How Does
This Work button on the left.

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Let's start with
finding instructions

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for setting up your course.

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Each time you
start a new course,

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you'll begin on the Course
Overview and Class Files page.

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You must, must, must
read this page carefully.

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Each course has its
own Setup document

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which you get to by clicking
this Setup Document button.

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For some courses, setup
is very straightforward.

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For others, it can
be quite complex.

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But setting up your
computer and learning

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to follow written
setup instructions

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make up part of your
learning journey.

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If you get stuck, go
back and read carefully.

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Move slowly and deliberately.

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If you find you're unable to
figure it out on your own,

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we are here to help you.

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Instead of emailing, you
should ask us for help

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through the course.

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I'll cover how to do that soon.

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Most of our courses
include class files.

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You'll download those by
clicking a link under the Class

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Files section on this page.

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This will download a zip file.

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If you do not know how
to work with zip files,

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click on one of these links
to watch a video explaining

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how to unzip them.

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Courses also come with PDFs,
which you are welcome, but not

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required, to download
and if you want, print.

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We ask that when you start
your first course with us,

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you introduce yourself.

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This will help us
understand your experience

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level, your goals, and
your working environment.

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I'll show you how
to do that shortly.

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Next, let's see how you
navigate through your course.

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First, to start
your course, scroll

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to the bottom of the course
overview in Class Files page

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and click the Start
Course button.

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That will take you
to the first lesson.

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Each lesson begins with a
short lesson introduction.

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After reading that, click
the Start Lesson button.

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That opens the first
activity in the lesson.

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There are several different
types of activities.

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Readings, which
sometimes include

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demos that you are
encouraged to follow along

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with on your own computer.

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For example, if
the demo references

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a file in your class
files, you should

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find that file and open it.

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If something is
confusing to you,

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please ask your
instructor for help.

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Exercises, which you
should definitely do.

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If you have any trouble
with the exercise,

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please ask your
instructor for help.

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Presentations, which are videos.

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Again, if you don't understand
something, ask for help.

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And quizzes to test
your knowledge.

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You can retake the quizzes
as many times as you like.

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The grades on the quizzes do not
count towards your final grade.

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The green checks
in the navigation

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indicate that you have
completed this activity.

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Mine are all green because I've
completed the whole course.

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Move on to the next activity
by clicking the Next button

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at the bottom, and you can go
back to the previous activity

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by clicking the Back button.

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You can also navigate to past
activities using the navigation

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on the left, which you can
close and open with this button.

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As you proceed
through the course,

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you can indicate how well you're
understanding using this slide

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bar at the top.

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It starts off at
"I'm following well".

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If you feel like you're
doing better than well,

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you can change that to
"I'm following great!"

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If you feel like you're
doing worse than well,

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pick one or the other
options below that.

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Remember, we're
here to help you.

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So if you're
confused, don't just

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sludge through, ask for help.

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So how do you ask for help?

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Let's go back to the course
overview in Class Files.

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On this page, there
are instructions

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for asking for help.

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But you can't ask for
help from this page,

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you have to navigate
to an activity.

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So, for example,
if you have trouble

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with the setup for the course,
click the Start Course button,

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then click Start Lesson.

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This will bring you
to the first activity.

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In Activities, you will
see this chat bubble

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in the bottom right.

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Click it to open
up a message box.

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You can grow that message box
by clicking the double arrows

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here.

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Then enter your message.

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This, by the way, is also
where you will first introduce

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yourself to your instructor.

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You can format your message
using these buttons up here

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and you can insert
images using this button.

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And you can also attach
files using this button.

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Learning to ask good
questions in writing

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is an essential skill.

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By asking throughout
your course,

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you will be
practicing this skill

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and you will get better at
asking questions in ways

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that help people help you.

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That will make you
a better learner.

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So please, think about
how you ask your questions

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and give your instructors as
much information as possible

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so they can provide you
with the best help they can.

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When you're done with
your message, click Send.

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Your instructor will get back
to you within one business

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day, often much sooner.

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When they do, you will
receive an email indicating

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that they have replied.

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You will also see an indicator
over the Instructor Q&A button

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letting you know you
have new messages.

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Open that up to
find the message.

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After reading it, you can
reply and/or mark it complete.

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OK, that's it.

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We really hope you
enjoy your course

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and that you learn a ton.

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Good luck.