How we present our messages is extremely important. A little change in how a message is delivered can determine whether we communicate well or whether something is miscommunicated. Listed are three examples of poor communication:
If we are communicating directly to another person, we may be able to overcome these errors through voice intonation or body language, because communication is:
However, when communicating virtually, we often do not have our voice or bodies to compensate for the poor use of language structure, so we must be very careful about how we communicate.
There is always a risk that the medium we used to deliver virtual messages may add noise to the message. For example, a fax may not come through clearly, so an "8" may look like a "6". In the right situation, this could cause a terrible accounting error.
When using mediated communication, noise plays a critical factor in good communication. It is a sender's responsibility to make certain a message is delivered in such a way that it is almost impossible to misunderstand.