Casual and Formal Communications - Personal Application - Exercise

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Casual and Formal Communications - Personal Application - Exercise

Casual and Formal Communications - Personal Application

Duration: 10 to 15 minutes.
  1. Describe a situation in which formal communication may negatively impact the outcome of the conversation.
  2. Describe a situation in which casual communication may negatively impact the outcome of the conversation.
  3. How can one incorporate casual attributes into a formal situation in a way that would benefit the situation (for example, introducing humor)?
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