After making certain all systems are protected with backup systems and malware scanners, the most important thing a manager can do to prevent problems with virtual communication is to have a "Plan B." A "Plan B" is a backup plan should the primary method of communication fail.
When relying on technology, it is wise to plan an alternate means of communication should something go awry. The following are common backup plans for various communication systems:
Problems are going to happen occasionally whenever we rely on mediated communication tools. To prevent stress, communicate your "Plan B" prior to the meeting and, if it is needed, simply transition to that alternative method. A manager sets the tone for the meeting. A calm manager can usually deal with the issues that arise and thereby complete the meeting objectives successfully.