The Ribbon, covered in the previous lesson, is where you find all the commands necessary to work with your email messages. Clicking the tabs in the Ribbon changes the set of commands available to you while you work in Outlook.
After clicking the FILE tab, you can no longer see your inbox or the Ribbon. Instead, you see what Microsoft calls the Backstage view. As previously discussed, this is where you manage your email account(s) and your Inbox.
You can print email messages and other items in Outlook, including contacts and calendar items. To print an email or other item: