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Webucator's Free Upgrading to Microsoft Outlook 2010 Tutorial

Lesson: Getting Started in Outlook 2010

Welcome to our free Upgrading to Microsoft Outlook 2010 tutorial. This tutorial is based on Webucator's Upgrading to Microsoft Outlook 2010 course.

In this lesson you will learn how to get started in Microsoft Outlook 2010.

Lesson Goals

  • Learn how to create a message.
  • Learn how to send a message.
  • Learn how to read and reply to a message.
  • Learn about Conversation view.
  • Learn about the Quick Access Toolbar.

Working with Messages

Creating a Message

To create a message in Outlook 2010:

  1. On the Home tab of the Ribbon, in the New group, click New E-mail.
  2. In the blank message that is created, enter your recipient's email address in the To field, add a Cc if desired, and add a Subject if desired.
  3. Type the body of your email.

Sending a Message

To send an email message, click the Send button located in the upper-left corner of the message.

Reading and Replying to a Message

To read and reply to an Outlook 2010 message:

  1. Select the message in the message list and view it in the Reading pane, or double-click it to open it in a new window.
  2. On the Ribbon, on the Home tab, in the Respond group, click Reply or Reply All. Or, if you have opened the message in a new window, click Reply or Reply All in the Respond group on the Message tab.

Conversation View

Overview

One of the new features of Outlook 2010 is Conversation view. When Conversation view is enabled, messages are organized by conversation, that is to say, messages with the same Subject line appear as Conversations.

You can then easily work with these Conversations.

To turn Conversation view on:

  1. On the Ribbon, select the View tab.
  2. In the Conversations group, select the Show as Conversations check box.

View and Work with Messages in a Conversation

With Conversation view turned on, Conversations will show up in your message list as indicated by an icon showing that there are multiple items.

Click the icon to view all messages in the Conversation.

When you click the Conversation header, that conversation appears in the Reading pane. The newest message in the thread appears at the top.

Ignore Conversations

If there is a Conversation that you would like to not appear in your inbox, you can remove it. To remove a Conversation:

  1. On the Home tab of the Ribbon, in the Delete group, select Ignore.
  2. All of that Conversation's emails (including future emails) will now appear in the Deleted Items folder.

Cleaning Up Conversations

If you would like to remove some messages from a Conversation, you can clean up that Conversation.

To clean up a Conversation:

  1. On the Home tab of the Ribbon, in the Delete group, select Clean Up.
  2. Click Clean Up Conversation. Any redundant messages (messages that are not unread, categorized, or flagged, along with the newest message) will now appear in the Deleted Items folder.

The Quick Access Toolbar

Overview

The Quick Access Toolbar is a small toolbar which includes commonly used commands and is always accessible. By default, the Quick Access Toolbar is located in the upper-left corner of Microsoft Outlook.

By default, the Quick Access Toolbar contains two commands:

  1. Send/Receive All Folders. Click Send/Receive All Folders to force a send/receive operation.
  2. Undo. Click Undo to undo the last action performed.

Add Commands to the Quick Access Toolbar

To add commonly used commands to the Quick Access Toolbar:

  1. Click the drop-down arrow on the far right of the Quick Access Toolbar.
  2. Select a command from the list that appears:

Adding More Commands with the Customize Dialog Box

To add more commands to the Quick Access Toolbar:

  1. Click the drop-down arrow on the far right of the Quick Access Toolbar.
  2. From the drop-down list, select More Commands... (near the bottom of the list).
  3. From the left-hand list box (circled below), select a command and click Add > >.
  4. Click OK to make your changes.

Adding Ribbon Commands or Groups

If you find yourself using the same commands or group of commands frequently, you can quickly add them to the Quick Access Toolbar:

  1. Right-click the command or the group name.
  2. Select Add to Quick Access Toolbar.

Placement

You can keep the Quick Access Toolbar in the top-left corner of Microsoft PowerPoint or you can move it below the Ribbon.

To move the Quick Access Toolbar below the Ribbon:

  1. Click the drop-down arrow on the far right of the Quick Access Toolbar.
  2. Select Show Below the Ribbon.
  3. To move it back, click the drop-down arrow again and select Show Above the Ribbon.