Welcome to our free Introduction to Microsoft Outlook tutorial. This tutorial is based on Webucator's Introduction to Microsoft Outlook 2019 course.
To get started working with Outlook, you will need to know how to first set up an email account in Outlook, as well as how to open, reply to, print, and delete email messages.
Before you can begin using Outlook, you will need to set up an email account by adding and configuring it.
To set up an email account:
Please note: These dialog boxes may look different depending on which version of Outlook you are using as well as IMAP vs POP. Please check with your email provider for details.
In this exercise, you will set up an email account in Outlook. This exercise requires that you have an existing email account. If you need to create an email account, Yahoo!, Google, and Hotmail offer free email accounts.
To open an email message in Outlook:
To reply to an email message:
If you have sent an email that you wish to recall, you can recall it from inboxes of recipients who have not yet opened it.
To recall a message:
You can set Outlook to always include the original message when you reply to it.
To include the original message with all replies:
You can change the color of text that is displayed in replies and forwards.
To change quoted text color:
To copy someone in on a message, enter their email address in the Cc field. Cc stands for carbon copy.
You can also use blind carbon copy, or Bcc, to copy someone in on a message; however, with this method, the other recipients of the email will not see that this person was copied in on the email thread. Caution should be used when using the Bcc field. To enable it (it is not normally visible), select the Options tab and in the Show Fields group, click Bcc.
When you forward an email in Outlook, it appears as if it is from you rather than the original sender, and it contains headers. If you would like to send a message to another recipient so that he or she can easily reply to the original sender, you can redirect it.
To redirect a reply:
In Outlook 2019, you can preview and save attachments that you receive in email messages.
To preview an attachment:
To save an attachment:
In Outlook 2019, you can drag and drop a OneDrive attachment from an email to your desktop, and Outlook will download a copy of the attachment files.
In this exercise, you will open and reply to a message in Outlook.
To print an email message:
To delete a message from your message list:
You can configure AutoArchive settings in Outlook to delete or archive messages to your archive data file. To do so:
You can organize your email using the Junk E-mail options. To access them, from the Home tab, in the Delete group, select Junk.
Select Junk E-mail Options and configure options to manage your junk email.
You can also use the Clutter feature to manage your email messages.
The Clutter feature allows you to move low-priority emails to a folder named Clutter, so you can easily view more important messages.
This feature analyzes your past behavior with your emails and moves messages that it deems lower priority to the folder. You can send emails to the Clutter folder by right-clicking the email and selecting Move > Move to Clutter.
You can save Outlook 2019 messages in alternate formats.
To save an Outlook message:
You can delegate access to your account so that others can log in and perform various actions. A Microsoft Exchange Server account is required to do this.
To delegate access to your account:
In this exercise, you will print an email message.
You can customize the Navigation Pane in Outlook to suit your needs.
To customize the Navigation Pane: