Reply to and Forward Email Messages

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Reply to and Forward Email Messages

Reply to and Forward Email Messages

To reply to an email message:

  1. If you have not already done so, open the email you are going to reply to or forward by double-clicking it in your message list. Alternately, you can select the message in the message list and, from HOME tab, use the Respond group options to complete the next step.
  2. On the Message tab of the message's Ribbon, in the Respond group, select Reply to reply to the message sender only, Reply All to reply to everyone who has been copied on the message, or Forward to resend the message to an email address you specify. The original message will appear in the new message. Reply Options
  3. If the email contained an attachment, when you reply to the message, by default the attachment will not be included; when you forward the message, the attachment will remain.
  4. Type your text in the body of the email. Email Body
  5. When finished, click Send to send the message. Send Message

Change Quoted Text Color

You can change the color of text that is displayed in replies and forwards.

To change quoted text color:

  1. Select the FILE menu tab to go to Backstage view. File Tab
  2. Select Options. Options
  3. In the Outlook Options dialog box, on the left, select Mail. Outlook Options Dialog Box
  4. Select Stationery and Fonts. Stationery and Fonts
  5. In the Replying or forwarding messages section, select Font. Signatures and Stationery Dialog Box
  6. In the Font dialog box, select a different color under Font color and click OK. Font Dialog Box
  7. Click OK in the Signatures and Stationery dialog box and again in the

    Outlook Options

    dialog box.

Using Cc and Bcc

To copy someone in on a message, enter their email address in the Cc field. Cc stands for carbon copy.

Cc Field

You can also use blind carbon copy, or Bcc, to copy someone in on a message; however, with this method, the other recipients of the email will not see that this person was copied in on the email thread. Caution should be used when using the Bcc field. To enable it in Outlook 2013 (it is not normally visible), select the OPTIONS tab and in the Show Fields group, click Bcc.

Bcc Option

Redirect Replies

When you forward an email in Outlook, it appears as if it is from you rather than the original sender, and it contains headers. If you would like to send a message to another recipient so that he or she can easily reply to the original sender, you can redirect it.

To redirect a reply:

  1. In the message you want to redirect, on the MESSAGE tab, in the Move group, select Actions. Actions in Move Group of Message Tab
  2. Select Resend This Message. Resend This Message
  3. You will see the message is now ready to resend, and it does not appear as a forward but instead it looks like the original message. Use the To field to enter the recipient's email address. Email Message

Include Original Messages with All Replies

You can set Outlook to always include the original message when you reply to it.

To include the original message with all replies:

  1. Select the FILE menu tab to go to Backstage view. File Tab
  2. Select Options. Options
  3. In the Outlook Options dialog box, on the left, select Mail. Outlook Options Dialog Box
  4. Scroll down to the Replies and forwards section, and select Include original message text in the When replying to a message: drop-down list. Replies and Forwards Section
  5. Click OK. Replies and Forwards Section
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