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Effective Written Communication

In this lesson, we will explore strategies for finding the right tone, anticipating how your audience will respond to both good and negative news messages, and summarizing the communication effectively.

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Lesson Goals
  • Anticipate audience response.
  • Choose the right tone.
  • Deliver positive and negative news.
Lesson Activities
Anticipating Audience Response Check for Understanding: Anticipating Audience Response (Exercise) Choosing the Right Tone Check for Understanding: Choosing the Right Tone (Exercise) Delivering Positive and Negative Information Check for Understanding: Positive and Negative News (Exercise)