Blog Development - Exercise

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Blog Development - Exercise

Blog Development

Duration: 15 to 25 minutes.

In this exercise, you will develop one idea for a blog post that addresses a potential customer support issue.

Think about how you now might consider using blogging for your company's benefit. Considering the past discussions, write a brief outline for a blog article. In writing your outline, please include:

  • A title with keywords that might be used in a search on Google.
  • The tone you will want to convey in the article.
  • Methods for addressing the support issue in a positive and proactive way.