If you have any questions during your course, just hover over a help icon and send us your question. You can also get extra help from our expert trainers. If you have any questions that are not addressed in the following frequently asked questions, please let us know by emailing us at: firstname.lastname@example.org.
Full setup instructions and technical requirements are provided after accessing each course. The following are the minimum system requirements necessary. All of these items can be downloaded for free:
All courses require a high-speed broadband connection to play the presentation videos.
Click on the Forgot My Password link under the Login form.
Please hover over the activty question mark and choose the "Report a Problem" link.
You can access the course for up to 12-months (1 year) after starting the first activity.
For groups of 25 or more, choose the plus or premium option when registering.
Some of our courses required you to set up a local development environment on your own computer, and some of our courses include a subscription to an online virtual lab environment. The virtual lab environment is currently used for qualified subscriptions on our SharePoint courses. Once you start working on your labs in our virtual lab environment, you need to log in at least once a week to maintain any changes you have made to the environment. After a week of inactivity, all changes and files are removed and the environment is reset to the original state.
Instructor support is available for groups and organizations. Ask your salesperson for more information.