This three-day hands-on 2011 Foundation certification training program introduces the student to the fundamentals of IT Service Management as described in the IT Infrastructure Library. Accredited by ISEB and EXIN, the course helps students prepare for the certification exam along with acquiring valuable insights from instructors with extensive practical experience in managing IT organizations and deploying successful ITIL-based Service Management programs.
This course features lectures, discussion, team exercises and quizzes. It culminates with an optional, one-hour certification examination.
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
No cancelation for low enrollment
GSA schedule pricing
Students who have taken Live Online Training
Organizations who trust Webucator for their training needs
Satisfaction guarantee and retake option
Students rated our trainers 9.45 out of 10 based on 5098 reviews
I would recommend the course I took, Advanced SQL with Oracle, to my friends and co-workers.
Kaitong Johnson, CWT
San Antonio TX
This was an excellent way to get introduced to a topic I did not know much about. I really feel like I received a quality introduction to Excel.
Terry Petrucci, Fuller & Company
I really learned a lot about MS Access and would recommend this course to anyone.
Marcellia Kemp, Econometrica Inc
This class was great, and the ability to take it from home was the cherry on the sundae. It was intensive with lots of practice, rather than just reading and taking notes.
Walter Humfeld, Boeing
Signal Hill CA