This three-day hands-on 2011 Foundation certification training program introduces the student to the fundamentals of IT Service Management as described in the IT Infrastructure Library. Accredited by ISEB and EXIN, the course helps students prepare for the certification exam along with acquiring valuable insights from instructors with extensive practical experience in managing IT organizations and deploying successful ITIL-based Service Management programs.
This course features lectures, discussion, team exercises and quizzes. It culminates with an optional, one-hour certification examination.
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
No cancelation for low enrollment
GSA schedule pricing
Students who have taken Live Online Training
Organizations who trust Webucator for their training needs
Satisfaction guarantee and retake option
Students rated our trainers 9.44 out of 10 based on 5097 reviews
I was looking for a JAVA crash course and not only did this class meet those expectations, but exceeded them. I gained a richer understanding of the JAVA language which better equips me for my job.
June Ellern, IGT
The instructor did a great job explaining the material and answering my questions. He also went out of his way and did a lesson on RIA services. He listened to my learning needs and tailored the class to show material I need to know specific to my upcoming client assignment. Thank you.
Tom Schreck, Solutia Consulting
North Richland Hills TX
Overall, the class was easy to follow, and very informative. The teacher was knowledgeable and very helpful.
Jonda Faucher, Asurion
Very informative, would recommend big time!
John Allen, NorthCoast Health Care Mgmt Svcs