This three-day hands-on 2011 Foundation certification training program introduces the student to the fundamentals of IT Service Management as described in the IT Infrastructure Library. Accredited by ISEB and EXIN, the course helps students prepare for the certification exam along with acquiring valuable insights from instructors with extensive practical experience in managing IT organizations and deploying successful ITIL-based Service Management programs.
This course features lectures, discussion, team exercises and quizzes. It culminates with an optional, one-hour certification examination.
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
No cancelation for low enrollment
GSA schedule pricing
Students who have taken Live Online Training
Organizations who trust Webucator for their training needs
Satisfaction guarantee and retake option
Students rated our trainers 9.45 out of 10 based on 5017 reviews
At the end of the course I felt as if I could immediately use the knowledge gained in a real world application and be successful.
Roseann Tracy, RJT Advantage, LLC
Ann Arbor MI
Well worth your time.
Donald Velard, Raritan
The instructor moved at a very manageable, easy-to-follow pace. Not only was our instructor always available for additional help but encouraged questions throughout the lecture. Overall a 10/10.
Matthew Coleman, Six3 Intelligence Solutions
This the best advanced class ever. The teacher is great.
Carlette Daye, US Census Bureau